Get matched with top metal siding: repairer or partially replacers in Italy, TX

"Sales rep was friendly, trustworthy and professional. He explained everything in great detail and kept us in the loop as to what to expect. No question felt like a stupid question. From time of contact to job done was 10 days, (delayed due to covid.) Crew cleaned up around the house after they were done and left us with only a new roof and a little sign in our yard. Highly recommend. :)"

"They did an excellent job. They spent the first day prepping and repairing any areas prior to the second day that was painting."

"Love my sales person Terry. He forgot to give me my Angies list discount...but I like the guy. I'm a repeat customer and never had a problem with Terry.
As for the people who want to arrange your install. I recieved a voice mail while grocery shopping from the installation scheduler. Listening to the VM and finding out who it was, I called back and was greeted by a man whom I found to be very short, rude, talking over me, talking AT me, and insisted I called "Them" in the morning to find out what time they were to be there to install instead of them calling me ( the customer ), letting me know a window as to what time they would arrive. I then told him ... well that's not customer service then now is it. He then said that they don't call. That's not something they do. (What?)
So, needless to say, it doesn't do any good to call and speak to a manager or owner Jim supposedly, or report to the office. They could care less if a customer had been treated unprofessionally by an employee, ( "gosh, I didn't hear anyone of my employees raise their voice....") , like surely, surely lady you must be mistaken....gosh my guys couldn't possibly be the royal "jerk" you are describing because I didn't hear anyone raise their voice....OMGosh... really? So in your eyes Mr. LLC someone must be raising their voice to be a jerk? Must be nice to have so much business that you just don't care how the hades your employees behave.
Nice huh?
Thanks for letting me know how you manage your people and how you back your customers.
Thanks for your help."

"We had 3 estimates done on replacing the siding on our 2-story chimney. It had been damaged by squirrels who had taken up residence (we had our exterminator come and clear out the nest and patch the holes, but the siding itself was damaged). Robert was the first one to respond, the first one to submit an estimate (it was submitted the day after the request was made...one of the other estimates didn't come in until almost a week later!), and provided us with an estimate that was significantly below the other two that came in. He was professional and understanding of our need for an accelerated timeline (the property standards "police" in our neighborhood are vigilant, and we didn't want a citation!), the crew was great, Robert's communication was top-notch, and we're VERY pleased with the experience from start to finish!"

"Swift and fast service. Alex hopped on top of the roof and gathered his information. He then spoke to the insurance company and provided the needed information with photos seamlessly. Within one week it was approved and work commenced. Two days of work and the project was completed. The crew cleaned up well. Even used a magnetic device to clean the yard of all metals and nails. I will be referring DFW Roof Guys in the future. Great work and painless process."

" Original Review
I had roof damage from the hail storm that moved through the McKinney area in March of 2017. I contacted Braden from Acclaim (he had previously been by my house & did a roof inspection & wanted to repair the roof at that time but I hadn't owned it when I'm guessing another storm had been through) and setup an inspection. So far, so good. Braden was out to inspect within a day or two & we worked with my insurance adjuster to get that part done. When my insurance came to inspect they noticed screen damage on all of my windows so that was written in as well. I bring this up to say that the sub-contractor they used to have this work done was extremely professional and took great pride in his work. Sorry for the digression: back to the roof repair review. Boiled down, during the roof replacement a small section of decking was damaged (see attached pictures). I sent the pictures to my insurance company & Acclaim also contacted them to ask for additional money to repair the damaged decking but my insurance company noted that the damage wad not part of the storm damage that it was caused by the contractor's that were working on my roof. So I'm putting this review out here to show the damaged decking (see attached pictures) & hopefully I can come back and edit my review to show that Acclaim fixed the damage caused by the repair. To date I've been unhappy with how this has been handled - Acclaim says that the builder used "cheap material" to put the roof on originally & that that is the cause. However, it is only damaged in the areas I've shown & if the decking was in such bad shape why wasn't this mentioned on the original inspection of the roof. In any case, I'll follow up here and list the final resolution with pictures and more details.

Follow Up Review
Acclaim (Lloyd & Whitney) got back with me and they arranged to replace the decking that was damaged and make my roof look (internally & externally) awesome. I appreciate them for taking ownership of the issue because in their view it was something that my insurance company should have paid for. They came out, pulled the old damaged decking out and put in new decking and shingles. Everything looks as it should."

"We couldn't be happier! We recently had all of our baseboards in the house replaced and needed them caulked, primed and painted. In addition, we need our master bathroom and guest room painted. We already had the paint for the two rooms, but they had to match the paint for the baseboards and got it perfect. It took the team two days to get everything done. I couldn't be more pleased with the finished result! :)"

"I contacted Steve at Texas Roof and Fence last fall to get bids on my house and a rent house that had hail damage.  he was very responsive to those requests and quickly got me a bid.
I'm probably not the easiest customer to do business with and I wasn't thrilled with some of his terms and conditions so he agreed to changes I requested.  I'm not sure why but it took a few months to get his signed agreement back to me.  My impression is Steve has a lot of balls in the air and sometimes thinks he has done something he hasn't. 
The roof replacement was done last week.  I am still waiting on the barn roof and gutters which were supposed to be done this week but it's not looking like they will be.
Steve set a high bar and high expectations committing to cleaning up daily which his team didn't do.  He also told me when they cleaned up it would be spotless which it wasn't.   Steve said it was unrealistic to expect they would get more than 99% of the nails, etc.
He may have done better than most roofers would have.  I had high expectations based on the strong reviews he had on Angie's List and in Denton and his representations which fell a little short.  Not sure how much of that is because my expectations were too high and some because his crew or he didn't do what he said they would. 
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I can't say enough good things about these people!  I had a leaky bathroom faucet.  Two weeks ago I had another plumbing company who was also highly rated on Angie's List and who I have used many times in the past (but never again) look at the problem.  The technician from that company said I needed to replace the faucet. They were going to charge me $250.00 for the replacement faucet plus  $229.00 for the labor to install it. Since the faucet had been discontinued I was going to have to replace the other faucet in the other sink as well so it would match.  This was going to cost me $958.00.  I wanted a second opinion so I called Mark Masters Service Company that I also found on Angie's List. Seth, the technician was a very nice young man.  He showed up right on time. Within 5 minutes he diagnosed the problem as simply being a bad rubber washer that needed replacement.  I did not need to replace the faucet after all. I was only charged the minimum $79.00 service charge.  Mark Masters company saved me $879.00 !  By the way, the other company also charged me $79.00 for their service call which was totally worthless.

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"Korey Evans, residential roofing, responded to our inquiry in a timely manner. He noted our concerns and carefully evaluated our large roof. Aging shingles with some loss of granules and one area of sagging. Roof was eighteen years old and aging as expected in this area of the country. Hail damage was identified. Cause of sagging was discovered and excellent technical recommendations were made to correct the problem. Price estimate was accurate and satisfied our objective of a quality roof at a fair price. The estimate was competitive with other roofing companies with a reputation for quality. I visited inspected four roofs that Woodlands Roofing had completed within the past year or two and liked what I saw. Our homeowners insurer inspected our roof and agreed with hail damage. The price estimate was in line with our insurer's assessment. Amica Mutual also noted some ceiling damage and recommended it be repaired. We began to feel we were in good hands. The roofing job was carefully done under the supervision of Mr. Evans. His crew was experienced and knew how to do their work. In years past, I have help other family members and friends with their roofing projects. The sagging was properly corrected and should never happen again. The roof looks beautiful and we are well pleased! Mr. Edwards may provide our name as a reference if your project is similar to ours. Cost of project including ceiling repairs were in $24,000 range. There were no surprises or unexpected costs."