Get matched with top drain line breakage camera locaters in Jonesboro, GA

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"They advised me that my septic was not ready to be drain. They could have just taken my money, no charge. I will call them back in about two years"

"Customer service was top-notch. The technician arrived on time and was incredibly efficient, professional, and thorough. Chen Plumbing exceeded my expectations, and I would highly recommend them for any plumbing needs!"

"Wow! Rooter Pro Plumbing 𠪠 is absolutely unprecedented in service in quality! I am amazed at how quickly the phone was answered and how unbelievable sweet and professional the dispatch staff is!! They quickly made adjustments to their schedule to get an emergency crew out to provide relief. The sewer main line was blocked completely, and the images and video Jay and his crew presented to me as a homeowner was very reassuring that this was in fact the cause of the total main failure. Nothing in the house would drain, but blessings to Rooter Pro Plumbing for making this plumbing work again 𠤣 !! Rooter Pro Plumbing provided me an excellent warranty to assure me of their workmanship and craftsmanship. Their work is very clean and they even called me out to look at the replacement pipe before backfilling. I will most certainly, undoubtedly use RPP again!"

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

"They came out and diagnose my problem, had a second diagnosis from someone else and went with that one."

"Called and they showed up first thing the next day. They’re fast, reliable, friendly and extremely knowledgeable they taught me all about my system and had my septic flowing like new!!! 10/10 will definitely be calling them for all my septic needs!!!"

"Chris was informative, knowledgeable and very thorough and got the job done the same day which I really needed. I am very happy with the job he has done and would recommend this company and Chris again. Thank you StratCo Plumbing, and a huge thank you Chris."

"Initially the primary source could not be found; the line is 300 feet. I had to bring in a separate “leak detective”, yes a specialty leak detection business. Estes returned in very short order and repaired the leak. Professional, knowledgeable, personable, responsive."