Get matched with top swamp cooler service or repairers in Kent, WA

"He was very professional"

"They didn't seem interested in repairing my furnace. All they wanted to do was sell me a new furnace. The demeanor of the technician, Nicholas, changed to argumentative and belligerent when I said I was not buying a new furnace. When I tried to complain to the manager, he became argumentative as well. He did return the diagnostic fee after I told him I was getting a 2nd opinion."

"A tech "Graham" came out for an annual maintenance visit on a reliable 15 year old York Furnace with a 20 year guarantee on the heat exchanger which Blue Flame installed in 2010. He could not explain why he was here, and when I told him "routine annual maintenance" he said, "Let's see what we can find". That was the first sign we had opposite agendas. It went south from there. After lots of loud grinding noises, he supposedly found a shiny jagged gash which he showed me on a scope. I am extremely suspicious he created it himself with a power tool. The end result was the furnace was no longer usable and cost me $8K to have them replace. To add insult to injury that guy ruined my screen door, which won't close anymore. I have ended my 15 year relationship with this company, since I no longer trust them."

"Aside from a hiccup around scheduling some ancillary repairs the quoted price was reasonable and the work was done to spec."

"Very courteous, totally knowledgable professional. We have hired him (through home warranty) for preventative maintenance work on our heat pump in spring and in fall. Every time he's been on time and very efficiently examined and maintained our system. We've never had a problem with his work or with the heat pump with him servicing it. He's totally reliable and a genuinely nice guy. We recommend him without reservations."

"This company relies on AI and is not truly available 24/7. They sent a technician to my home who was unable to fix my issue, yet claimed it had been addressed. I called back immediately, and their AI bot booked me a new appointment that evening. The technician never showed. I called again over the course of the next two days, with no resolution. I received multiples text threads over the course of the two days stating that my concern had been escalated to the "on call manager," who never called. Today I spoke with the company and they said that there is no one in the office over the weekend! Despite my horrible experience, they refused to refund the cost of the "service." Take your business elsewhere!!!"

"Efficient and thorough repair of disconnected duct under the house. Very pleased, would rehire."

"Tyler from Taylor heating and AC was the best. It was a hot Saturday (mid 90 degrees) and he crawled up into a 115 degree F attic to help resolve our AC. Not only did he identify the problem, he also fixed the issue for us on the spot so we could have AC during this heatwave—all while working under immensely hot conditions. I’d give a 10 out of 5 stars if I could."

"went well, was on time, he did a good job"

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."