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We woke up to a cold house on the 15th.  I found AAA Heating and Air Conditioning on Angie's List and called them because they had an "A" rating.  A tech, Paul, was at my house by 10:30 that morning.  At first it was believed that a circuit board was bad on the heat pump.  Paul switched the heating to the gas furnace so we would have heat.  He was back the next day with the part.  after installing the circuit board the system was still not working properly.  Upon further investigation it was determined that the compressor was not working.  This was the second compressor in ten years that has failed on the Bryant heat pump.  Paul explained my options on fixing the system.  On Monday Matt met me at my house to go over my options.  After making my decision I was told by Matt that it would take one day to do the job.  When the crew showed up the next day at 8:30 am to start the install, I was told that it would take a day and a half to complete the job.  I explained that I had an appointment in Poulsbo the next morning I was told that they would do their best to complete the job in one day.  They brought in a third tech to help out.  The crew was very professional and polite.  They worked their butts off.  I don't think that they took lunch or breaks.  I was very impressed with their work ethic.  They stayed till 6:30 pm to make sure the job was completed.

I would highly recommend AAA to anyone needing repair or replacement of their heating or air conditioning systems. 

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"Evergreen installed a new hybrid heat pump system in my house. After researching the options, Evergreen was not only the most reasonable price, but they also scoped out a hybrid system where they would install new duct work and a single air exchanger in the attic and a minisplit in the basement. Scott, the sales person, did not try to upsell me on number of zones (others tried to get me to get 2 units in the basement) and after 2 months with the system, the single unit in the basement is heating the whole basement to our needs. All this was done at a price still considerably lower than the "standard" system price being offered by one of the bigger, similarly named companies. Evergreen was also the only company to propose a hybrid system where they would install a single exchanger in the attic and run new ceiling ducts to the rooms. This was appealing because we don't need to have the cassettes in each room and we didn't need to line the outside of the house with conduit for the cassettes (also the bathroom gets heat, too). Scott was great to work with, answered all my questions, and did his best to size the system correctly. Installation was smooth. There was a small hiccup where the installer accidentally broke a basement window, but Evergreen squared it away. Don and his team were great and the inspections passed. After install support has been great. Denise has been responsive to my questions. Overall, the experience was great with Evergreen and I highly recommend them."

"Crew was very prompt and professional. Took care to put booties on whenever entering the house and courteous of your needs. Very nice, professional installation and site picked up and cleaned after completion. Thorough walk through and explained any questions don’t hesrtate to call and they will be more than happy to come back out and help."

"Yelpers are finicky. Pacific Heating and Cooling did a great job for my wife and I. We had them do a duct cleaning several months ago and they were top shelf. Booties on while in the house and great care taken to take care of our stuff. As a result we decided to have a consult on adding AC. Greg Jackson came out and went over current system, crawled under the house to inspect ducting and somehow came back in the house clean and wearing booties to go over our options. After a thorough review of what we had, asking about our goals and what we were most concerned with he developed three proposals. No pressure, no "today only" pricing, just a conversation. We chose to replace our okay furnace with an upgraded 96% efficiency furnace and added AC to our 1500 sq foot home. The price was about what I was expecting and they were able to begin installation the following week. Josh, Zach, Chance and Sean were all friendly, efficient, caring and concerned about doing a great job. They cleaned up constantly, kept us informed when having to turn off power let us know. I would recommend this group to friends and family. Thanks for the professional install at a reasonable price."

"Went well so far. Initial interaction was cool. Installation went faster than I thought. Guys were friendly and seemed efficient. I haven't had to use it through a winter yet but it seemed good to go. Will update if this changes.
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"It went fine. The outlet needed replacing & that was done quickly & efficiently."

"Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, they wouldn't pick up and you were passed onto an answering service who would ask you a list of generic questions like "Where did you hear about Blue Flame" and "Are you interested in purchasing a system?"... I've already purchased a system that I'm trying to finish having installed!!! The actual instillation took longer than they predicted, and while I appreciated the workers staying late into the night to work on the project, they didn't come prepared with all the equipment to do the work. They needed to borrow my extension cord because they didn't have one, and ended up plugging into the outlet in our backyard without asking, leaving our yard gate wide open. Fortunately our dog didn't escape before the open gate was noticed several hours later. They also helped themselves to items from our garage without asking, like our broom to sweep up their trash and debris. Lastly, and possibly most serious, the workers who were installing the system in our house were constantly pulling down their Covid masks when they thought we weren't around, and would scramble to pull them back up when they saw us. Bottom line, I probably got a good price on the unit and work, but it's not a very polished or professional company, so fingers crossed that everything was installed properly and will work for years to come."

"Salesman was very informative and the crew did a great job with the installation. Couldn't be happier and the windows literally cut my utility bill in half so great product!"

"I had contacted Daniel a few months back about insulating a house I was working on. He came out and gave me a very reasonable estimate. I ran into some complications which drug the project out and changed it a bit. 
I called him back in when we were finally done and ready for insulation.
The night before the install I had realized that what we had changed would affect the size of the insulation he could use.
No problem, he came out the next day and took a look, changed what he ordered and was there the following day for the install.
He and one other showed up at the scheduled time and got to work. They're very fast and efficient. Had the the entire house done by 4PM. 
I'll certainly be calling them back when I get around to finishing under the house.
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"The installation crew was excellent.
The sheet metal work was very well done. They did a nice job with the
thermostat wiring. It is barely visible in the garage where the furnace
is located. When the installers went to cut a hole in the wall
for the new return line, they discovered some mold and told us that
this should be corrected before they proceeded. So we got the mold
taken care of and then they returned to complete the return line
installation. The furnace is located in a garage. When the county
inspector inspected the job, he said there needed to be a post
installed so that a car did not inadvertently hit the furnace.
Glendale promptly came back and installed the post. Top notch
service.
The only negative thing is that the rep
said the furnace had a 56000BTU output and they installed a model
with 52000BTU output, with no explanation of the change. The house
now takes longer to heat up in the morning. I think 56000
would have been better. If it were not for the discrepancy in the
furnace size, I would have given them an A rating.
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