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"Excellent service"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I contracted Robert in April 2017 ,to seal ,leak test,and initial check for startup.He quoted me 300.00 for each unit.I though it was a high price but I agreed as a tech would be out the following day.They arrived on schedule but unprepared .The tech did not have any tubing wrenches ,only large crescent wrenches,a poor choice for small copper fittings.I didn't have any either but loaned him my full set of open/box wrenches.He proceeded to tighten all connections an test them.He could not get his Freon leak detector to work properly,kept alarming when not near any connections . I made up a spray bottle of soapy water for to check for leaks.This service lasted about 4hrs.Everything looked good and seemed to work fine.So I re-insulated all connections and re-installed duct covers.I was 7 months in renovation .In January of 2018 I was ready to paint but the temp inside the house was to cold.I turned on both systems heat pumps for first time since start-up, and nothing happened .No heat or cool.I called Robert and told him of the failure.He sent the same tech out again my wrenches my spray bottle.I had to undo the tube duct and insulation for 6 air handlers with 10 connections. Three hours latter ,240.00 labor and 280.00 for Freon. The service tech tells me everything is sealed an ready to run. I ran the units for two days for painting. I turned both units off while I completed sheet rock and floor finishing.On June 18,2018 I had furniture movers in and the house was hot so I turned cooling on for first time since last repaired and nothing happened ,no cooling.I called Robert to please do the job he had been paid twice for,to seal this system with no leaks. He told me I had said I did not want to work with him any longer and to contact the tech who installed it.I'm a 73 year old disabled Vet living on social security.I installed this fairly simple straight forward system and wanted to do the job I contracted him to do ,charge , closeup and leak test the system .He never did the job correctly.He didn't seem to care if the job was done right or if the customer was satisfied.I would not recommend this company at all."