Get matched with top new windows service pros in Kilmarnock, VA

"It took a little longer than I expected, but it was worth the wait. The installers were very professional and cleaned up after the installation, hauling the old windows and doors away. Excellent service and great prices. We had estimates from two other companies before we settled on Window Universe. We would absolutely use them again and refer any and all of our friends to them."

"Were very helpful and punctual. <br />"

"The replacement of the patio door was difficult since the opening was not a standard size. Billy Mock, the owner of Old Town Windows and Doors worked with us to find a custom door that would work for the opening. We were very pleased with the door and delighted with the installation. Billy and his carpenter Tommy are true craftsmen and did a superb job installing the door and replacing the molding. <br />"

"The first installation was frustrating. One of the windows was mis-measured and it took over a month to replace. The basement windows (total of 6) went well. The picture windows, awning windows and 2 casement windows were ok, again with one mis-measurement that involved waiting 2 months for a replacement. One of the awning windows was installed too far into the opening, eliminating a ledge in the bathroom. There was one young man who twice made me cry with his callous comments, rudeness and lack of concern at my comments. If I'd not already paid a significant amount of money, I would have discontinued any more installations because of him. A discount was provided for the inconvenience of the two mis-measured windows but was only a small amount towards living with a partially completed job. The company had to be tasked with completing internal finishing, and they complained that they were not concerned about the interior, as much as the exterior part of the installation. Logic is not part of their thinking when both the interior and exterior of the house were affected (I could still feel a draft from the window until they took care of the interior). In hindsight, I would ask that they send another project leader with more maturity than the one they sent, who did not care what the bill payer wanted be provided. The house is more sound proofed, looks better and is more energy efficient. The windows are what I expected for the price and resolve the issues we had with the old windows."

"Very excellent service! We live in an old home from the 1940s and installing new doors (or new anything) is challenging... big companies refused to come out and do it for us. Wheeler Brothers gave us an affordable price compared to other contractors we talked to and did an excellent job! They were meticulous, very knowledgeable, and my doors look great. I have already scheduled jobs for window installation and kitchen renovation with them. I highly recommend!"

"Project went very well. Steve was incredibly responsive to messages and e-mails. Since the work was being done at a rental property coordination of site visits are always a little harder then normal but Steve handled it very well and was professional all of the time. Steve showed up when he said he would (for both the estimate visit and ultimately when he did the repair work to the kitchen cabinets and installed the new ventilation hood). I would definitely use him and his firm again for projects in the house."

"Technician was on time, installed, showed me the basics and no fuss. Very well done."

"Excellent to work with. His quote was fair and better than everyone else we had quote the job. He explained exactly what to expect with installation. He was flexible with scheduling around our schedules. He communicated well, was very responsive, and was on time. He and his entire crew were friendly, professional, and polite. They did an excellent job cleaning up. The windows are beautiful! I would definitely hire him again!"

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Great and did extra work for a very reasonable rate. Fixed gutter deck gutter system after it had been incorrectly installed."