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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"We recently hired Custom Construction Services LLC for an interior painting project in my home, including painting our kitchen island cabinets, and installing 2 doors and an attic vent. We couldn’t be more pleased with the results! From start to finish, the experience was outstanding. Derek took time to go over our plans, provided us with sound advice when needed, and sent estimates promptly. He was in constant communication throughout the whole process. Derek accommodated our last-minute requests, adjusted our quotes, and promptly addressed our questions or concerns over the phone. Derek’s team was incredibly professional and punctual, arriving exactly when they said they would. They took great care to protect my floors, ensuring that everything was covered and safe from any paint splatters. Their attention to detail was impeccable; every wall (including ceiling and trim in some rooms) and cabinet was painted with precision, leaving no streaks or missed spots. Clean-up was thorough, leaving my home spotless and the walls, especially our kitchen island cabinets, looking absolutely stunning. The final result exceeded my expectations. If you’re looking for top-notch interior painting services, I highly recommend Custom Construction LLC. Their expertise, professionalism, and dedication to customer satisfaction truly set them apart. Thank you, Derek and team, for transforming my home with such beautiful results! We’re sure to hire them again for our next project."

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"Watch out, different employees have us very different estimates. One was honest and one tried to way overprice our roofing project. Also during the installation they tried to skip replacing plywood as we’d agreed upon without discussing with us first. Luckily my husband was home and caught the mistake. There were definitely some good things too, the knowledge and quality of materials was excellent. They got our entire project done in one day and worked very hard."

"Victor did a very professional job. He renovated our kitchen and basement. He did a great job managing the projects. He kept us informed of the schedule and who was coming to the house to do the work. He showed creativity and flexibility in the design and execution and was overall a pleasure to work with. We would use Victor again for future projects. "

"Very punctual and would work with me throughout the process. Explained everything they were doing and gave me updates about the project regularly."

"These people are excellent. They always polite. They worked with you and gave me good advice. Always on time. They cleaned up after they were finish for the day. They were always polite. I got what I wanted. 5 star quality. "

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"