Get matched with top water main install, replace or repairers in Kingston, TN

"I had a break in my main water service line (from the meter to the house). They attempted to perform the lowest-cost repair first (snaking a new line through the existing pipe); when that failed, they dug out a new line and installed PEX from the meter. The folks I worked with were professional and very good about keeping me in the loop about their work status. At all steps of the way, I felt like they were doing their best to do things the right way rather than the quickest; they took additional steps such as making sure the PEX mating to the house occurred inside (i.e., where it was accessible) and installed a new ball valve, which would save us considerably in the future if we had a failure again. Working with them, I had confidence that they were doing their best to do this repair in the least expensive way possible; it was only when circumstances proved prohibitive that they moved to the more expensive option (running the new line). They also made sure to set us up with a temporary repair when it was clear that there was going to be a delay getting the boring equipment to dig the new line; I really appreciated that they took the time to make sure we were taken care of."

"He was very polite to me and my children. He installed 2 shower heads for me and he unclogged one of my bath tubs for me. He was very professional as well. I will definitely call him in the future if I have any more issues. I highly recommend him if you have any plumbing needs. Plus he don't charge an arm and a leg like most companies do."

"Installer was very professional, he did a very good job. Would highly recommend Ivey Plumbing."

"Got the job we were needing done and helped with some other plumbing issues we needed done as well."

"I was charged $395 for a Big Blue filter housing installed by Aqua Clear Water System that replaced one that failed (sprang a leak). (This has nothing to do with the fact I change my own filters so any implication that it does is simply dishonest.) I later discovered that the identical filter housing also manufactured by Big Blue is available at The Home Depot for $69.95 and for $59.95 from Isopure Water. The Aqua Clear price of $395 did not include tools or other parts, nor did it include the service call fee and labor charge of $185. Despite the Aqua Clear general manager’s claim that his service fee is in the middle of the pack for Knoxville, others I called (Pipe Wrench, Hiller and Tennessee Standard Plumbing) charge between $39 and $69 and those fees are typically deducted from the bill. The Aqua Clear service technician told me that because the filter housing was just a few days out of warranty there would be no charge. Despite his good intentions, the general manager told him to charge the entire $395, pushing my bill to $580. So there was no transparent pricing and I did not agree to the charge prior to the work being performed. In fact, I was shocked that I was being charged hundreds of dollars for what is essentially a big plastic threaded cup that sells for hundreds less at other retailers. After some haggling, I was able to get the bill reduced to $480, which I think is still unreasonable. The quality of the work, especially where the technician was concerned, wasn't the issue. I have no problem paying more than is customary for high-quality work I can trust, but I do object to price gouging and deception."

"Matt came 15 min early and was very professional.  I had been trying to pressure wash my deck and couldn't get the water turned completely off or detach the hose from the spigot.  He diagnosed the problem, said it was a 2-man job, gave me an estimate and we set up an appt for the following afternoon.  They were there the next day and completed the job in an hour.  I am convinced that I have the best replacement part known to man and won't have this problem again!  I thought the price was a little high, but he and his partner are both master plumbers so you get what you pay for, I guess.  (I had the same problem 2 years ago and hired a local handyman for much less and his work was not good). So I liked this company, they knew what they were doing."

"everything went very well, the job was difficult but when completed was better than originally done we were very pleased and would very highly recommend Plumb Rite to anyone"

"Overall, it was a good experience. AAA put down a vapor barrier and installed a Santa Fe dehumidifier with sump pump. The result is that we can now use the stand-up basement/crawlspace to store things under the house without ruining them. This is the part that you need to know. The installation was not without problems. First, they broke an A/C drain pipe, second, they cut a sprinkler controller wire while running a PVC pipe. Here's my take, accidents happen but how does the business respond to these issues? Well, Donna was very quick to send her team out to correct the problems and they even paid for the damage to the sprinkler system. To me, that's top notch customer service. Any business can make a mistake, but how they handle it is the mark of a good company. Every time I lift the roll door and go into the basement now, I'm amazed at how cool and fresh the air is down there. No more mildew and no more smell."

"This was our fourth or fifth time using Pines Plumbing. They do a great job every time. They solved our problem after we made several attempts to handle the situation ourselves."

"Very Well. They replaced the sod - can't even tell that it had been disturbed. They explained the condition of the tank and also recommended the next cleaning date."