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"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"the handy man did the siding repair 13 Aug 2024. He did a great job, his name Adan tel # 240 60 60168 I would like to reccomend him"

"Everyone at Roofing Pups were very professional. The roofer corrected all of the damaged spots and were fast at replacing the entire roof. It only took one day. Bushes and lawn were protected and the crew stayed late to make sure the debris and nails were cleaned up. Andy the supervisor was very helpful and answered all of my questions on site. I would recommend this company to everyone."

"The repairs were completed as asked and I am satisfied with the original work that was done and he did come back to finish some items. He was reasonable for the work."

Home contractors

"American Home Contractors replaced my home's roof and gutters. I had an excellent experience from start to finish. John, the Project Coordinator, was professional, attentive to my needs throughout the project, flexible with the scheduling, and willing to work with me on the price. The project was completed in a timely manner and the workmanship was great. I would highly recommend American Home Contractors!"

"I called for an emergency roof leak problem. The owner was very responsive and surveyed the roof immediately. We scheduled an appointment for repairs which was completed timely and effectively. The contractors were very professional.
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"Quick summary: We could not be happier with the level of service, quality, and professionalism we received from Mackay. We have already recommended them to friends and would wholeheartedly encourage anyone who needs their roof repaired or replaced to retain Mackay. They exceeded all of our expectations.
The gory details: We recently moved into our new home in DC, knowing that the roof on our 1920's rowhouse had the original tin roof that had been poorly maintained. After a moderate rainstorm caused some minor leaking in our second floor ceiling, we realized we couldn't delay the roof project any longer. While we received a few different estimates, Bill Jr. was able to come out the very next morning and actually talked us out of a few of the more expensive fixes as being unnecessary, saving us about $2,500 in the process. Even before we hired him, he also took an extra 20 minutes out of his day and, expertly employing some duct tape and trash bags, MacGyver'ed part of the roof covering that had been missed by the emergency repairman we retained to cover the roof with a tarp. He explained everything clearly and helped us understand why a total roof replacement really was necessary and why a repair would be insufficient. 
If we had picked on convenience and price alone, it would have been an easy choice. They started work the next day which was an unbelievable turnaround from estimate to work, since  most other companies couldn't start work earlier than two weeks out. Their estimate was $1,500 cheaper than the next closest estimate. Not only that, but they included the cost of any roof wood/beam replacements in their estimate, while other roofers gave us conditional pricing estimates and most would not guarantee a total job cost. Not only that, but they finished the whole job--a total roof replacement, including gutters, mansard, some rotted wood (included in the price!), and two skylights--in a single day. The quality of work was top-notch, the new roof looks great, and we have had zero leaks or any other problems, even in crazy downpours.
They weren't just cheaper and faster. Bill Jr and Ben are great guys, they will give you their honest opinion, and they throw in a rocking Canadian accent for free. They did everything they promised and exceeded our expectations in every way. We recommend them unequivocally.
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"It was a positive experience. We worked directly with the owner. He was very honest and knowledgeable. He took the time to answer all of our questions and did a great job matching our existing siding. He would be my first choice for any future roofing or siding needs."

"This provider came out to do a roof tune up ... this was a Big Deal through Angie's List. the only repair they did was to tighten up two nails on my gutters. He told me that my gutter had some leafs and that I should have them cleaned. He took $20.00 from me to take the leafs out of one small area. Then they told me that I needed a couple of boards replaced near the chimney. I called the company to find out what type of wood I needed to purchase and they told me that they would take care of it. They did not do all that was stated in the Big Deal description and they have not gotten back to me regarding the quote for repairing the chimney. The deal stated that I would receive photos of any repairs that need to be done. I didn't get that or any kind of invoice showing what they did. They did respond after they saw the review and tole me they had the wrong email."