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"OUTSTANDING JOB, REPLACED MY OLD CENTRAL AIR CONDITION SYSTEM."

VENEY'S HEATING & AIR CONDITIONING INC. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"The installation went great. They were very professional."

Established in 1984 as a family owned business by our current Owner and General Manager Andy Anderson, Riverside's foundation principles of the highest quality customer service and quickest response time continue to be top priority today. Even more than twenty-five years later, Riverside Heating & Air has maintained the "family" friendliness ability to meet today's residential and commercial needs.\nThrough hard work, customer service, and employee training, Riverside has become the most trusted name in Air Conditioning, Heating, Air Quality, and Home Generator products.\nAlso Serving the Middle Peninsula, including:\n* Urbanna, VA\n* Saluda, VA\n* Gloucester, VA\n* Mathews, VA\n* Kilmarnock, VA\nTwo Locations to Conveniently Service You:\n12549 Warwick Boulevard\nNewport News, VA 23606\n4041 George Washington Memorial Highway\nHayes, VA 23072

"Installer was prompt and professional."

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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"My neighbor came in and looked at what they were doing and since her house is the same in design, she decided to have the Lint Alert installed also.  A month later, the alarm went off on her unit and she tried to contact the company using all numbers available.  She received no response.  Mine has worked wonderfully but I now have no one to call for warranty on the Lint Filter."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."