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"OUTSTANDING JOB, REPLACED MY OLD CENTRAL AIR CONDITION SYSTEM."

VENEY'S HEATING & AIR CONDITIONING INC. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"I had some issues with my 10 year old furnace and started looking into issues. I used to work for Carrier as an HVAC researcher and tried to fix the issues myself. I disassembled the burner and tried to get things right. In the end, I exhausted options and gave up on repair. I called my serviceman, trying to have the furnace repaired. He recommended getting a new furnace or replacing the whole HVAC since it was more than 10 years old. My serviceman gave me a quote for a Carrier furnace, which I thought was high since I knew the price of the unit (ex-Carrier R&D engineer). That was when I decided to look around. I received three quotes after reading through reviews in google and Angie’s list. In the end, I chose ARS Manassas by virtue of their overall competitiveness. In any business, it takes two things to win a deal: trust and value. In my case, one salesperson, Cliff Allen (who I will talk about more in a minute) delivered both aspects, which made the decision easy. Since I know the HVAC system in and out, I had many detailed (and even tedious) questions, to which he answered professionally with knowledge and courtesy. He did not try to upsell anything. In fact, he recommended to check a few things for repair, even while giving quotes for me. Although I decided to get the new one in the end after trying a few more attempt for repair, Cliff earned my trust and respect in the meantime. He tried to provide an optimal solution in terms of price and performance, which was more competitive than the other two quotes. I ended up getting 16 SEER performance series furnace and AC. Cliff truly knew what he was doing during the selection process. He answered all the questions an ex-Carrier R&D engineer raised and provided several quotes for comparison, which helped me to reach a satisfactory solution in an efficient and rational manner. He never tried to upsell, clearly understanding customer’s side. To the contrary, he did his best to give me the best deal without compromising performance. His professionalism does not stop at sales. He went over all the items in the specifics of installation, meticulously jotting down any notables in the contract. I was not surprised to see the technicians, Michael and Melvin, show up on time and finish the job, following the specifics and notables that Cliff had prepared at the contract phase. They tried to make the installation smooth and went over every single item to make sure that it was done to perfection. About a month later, the town inspector came out and made sure that the unit had been properly installed. The inspector confirmed that the job was done to the standard but pointed out that it would be better to add another bracket to the outdoor unit so that it would not move around. I called ARS to inform the findings of the inspection. ARS has promptly scheduled another visit (even if they could have waited for AC checkup in the late spring) to fix the issue. This time Jeremy and Josh came out and meticulously fixed the issue. These two gentlemen really knew what they were doing. They went a lot further than just adding a bracket. The outdoor unit is so sturdily attached to the bracket now that even a hurricane would not shake the outdoor unit. My kudos to Jeremy and Josh. I will come back and write a further review in 6 months to report any issues I experience but for now, I am glad that I chose ARS Manassas for new HVAC installation. If you ever need a new HVAC near Manassas area, the choice is simple. Go for a trustworthy and knowledgeable man that would deliver the best value for your investment, Cliff Allen at ARS."

Established in 1984 as a family owned business by our current Owner and General Manager Andy Anderson, Riverside's foundation principles of the highest quality customer service and quickest response time continue to be top priority today. Even more than twenty-five years later, Riverside Heating & Air has maintained the "family" friendliness ability to meet today's residential and commercial needs.\nThrough hard work, customer service, and employee training, Riverside has become the most trusted name in Air Conditioning, Heating, Air Quality, and Home Generator products.\nAlso Serving the Middle Peninsula, including:\n* Urbanna, VA\n* Saluda, VA\n* Gloucester, VA\n* Mathews, VA\n* Kilmarnock, VA\nTwo Locations to Conveniently Service You:\n12549 Warwick Boulevard\nNewport News, VA 23606\n4041 George Washington Memorial Highway\nHayes, VA 23072

"Installer was prompt and professional."

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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"My neighbor came in and looked at what they were doing and since her house is the same in design, she decided to have the Lint Alert installed also.  A month later, the alarm went off on her unit and she tried to contact the company using all numbers available.  She received no response.  Mine has worked wonderfully but I now have no one to call for warranty on the Lint Filter."

"Perfect. New refrigerator ordered and delivered and installed within 4 days"