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"We are so grateful for John Keller Roofing and their entire team! From the time of estimate to completion of the project, John Keller Roofing was a pleasure to work with. Because of the demand for roof repair and replacements, due to a recent hurricane in our area, all roofing companies were overwhelmed with customers. But even with such a demand on the roofing industry, the team at John Keller Roofing gave amazing customer service. Gary Blessing came out right away to give an estimate. The estimate was extremely fair, especially, when supplies can tend to increase in price, due to demand. Shingles were high in demand, so there was a bit of a waiting period to get the shingles in stock and to schedule the workers. But Lisa, in the office, kept us posted and made sure that everything moved along as quickly as possible. The team that worked on the roof were professional and efficient. They protected the property and cleaned up after. Lisa and John Keller kept in touch, every step of the way, to make sure everything fell into place. Would definitely recommend John Keller Roofing! Thank you John and Lisa for all your help!!"

"Overall, the re-roofing job done by Roofing USA was a good job; several aspects were done especially well, to my eye. There were also a few things that were not done so well. For background, this was a roof replacement job done on a pitched roof due to hail damage. I should note that the new roof passed the city inspector’s permit inspection with no corrections required. The estimate given us was fair and competitive with the other two estimates received. It was not the lowest, but we selected Roofing USA based on both price and other considerations. One of those was an ad in the Angie’s List magazine that offered a discount of up to $500 for roof replacements. More about that later. One thing I particularly asked each company’s estimator was whether there would be at least one person on the work crew who was fully conversant in English, recognizing that I am not very fluent in any other language and recalling a less-than-effective communication situation I had had with a contractor crew on a previous job. I was assured that there would be. Well, that was not the case. As well as I could determine none of the crew except the crew chief were at all conversant in English, and the crew chief’s English was quite limited. I don’t fault the crew; I wish the assurance I was given had been fulfilled by the company management when the crew was assigned. There were a few cases of somewhat sloppy work. In one case, a few avoidable smudges of black plastic adhesive/sealant appeared on the yellowish stucco of the house walls. The existing flashing on the lower sides of the cooler ducting and the chimney ended up quite bent and sloppily sealed where the shingles were slid under the flashing. And in the most striking case, the person who installed the skylights did not refer to or follow the installation instructions that came with the new units and did not install all of the provided attachment screws, apparently out of frustration with the way his drill-driver tool stripped out the screw heads. There were several positive aspects of the job, though. For example, the crew showed up at the promised time each day and worked past “quitting time” when necessary. Also, the closed-cut valleys were cut dead straight (even without snapping a chalk-line, I believe). The modified-bitumen covering for the low-slope patio roof was installed well and accurately. There were always a sufficient number of nails used on each shingle. On billing, the estimate was exactly adhered to - no mysterious add-ons. And I was especially pleased that the crew supervisor accommodated my concerns in the following situation. On the second planned day of the work, it had rained overnight and was raining lightly in the morning when the crew arrived, intending to continue the job. I expressed concern to the crew supervisor about installing shingles over the wet underlayment. After evaluating the condition of the roof, he concurred, and it was agreed that the crew would continue the next day, after the roof had dried. Going back to the advertised discount – when I went to the contractor’s office to settle the bill, I was told that they were no longer honoring that discount, since Angie’s List had been told to pull the ad a number of months ago but had not. Whatever the facts of the situation, I was generally dissatisfied by this turn of events. The contractor would not adhere to what the ad said, and a phone complaint to Angie’s List elicited a refusal from them to pay the discount amount. Angie’s List and the contractor need to resolve this situation or risk many more dissatisfied customers for both of them."

"Everything went great! The project took about 2 weeks. The old tar/gravel roof was removed and a new metal roof was installed on 3/4 of the house. The other 1/4 required TPO since it was a completely flat area. A lot of the old wood had to be replaced due to the age and termite activity. Flashing up around the chimney is holding up great and a part of my old rainwater collection gutter system was even reinstalled on the new roof. The fascia and soffit looks great too. We've been through 5-6 rain storms already and there has been no leaks. The wood around the garage was replaced and then the whole thing was wrapped in vinyl for a clean look. Two end features on the peak of the house were wrapped as well and it made the house look very clean and neat. As for cleanup, for the most part all went well. As can be expected, a few old roofing nails were found, but not that many. A few short pieces of metal roofing and a few leftover panels were left behind as well as a bag of screws. (We made a shed with them) Overall we were very satisfied. Other roofing companies we called were quoting us $18-20K without the addition of the extra wood and the cost of the fascia/soffit or the garage repair."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"They did a wonderful job, very professional, and on time. They communicated via email, and phone calls to let us know what they were doing."

"They were clean and timely, they showed up when they said they were going to. They even fixed some problems we hadnt even looked at. They really cared about the whole job. We would definitely recommend them!"

"Excellent all work was done on time, the work was professionally done, the job site was properly clean. I would recommend and hire this company for any other work I needed Jeff Bales 407 330 8162"

"It was wonderful and they guy came out and did everything and he got the work done , the staff was great and I would them again in the future if I needed."

"It went very well and they were very good."

"Home Resources installed two sky lites and the work was completed.  However, overall commuication was inadequate. 
Installers showed up without calling calling.  This created an inconvenience for me, because I had to leave work to ask and answer questions of installers.
Also skylite needed cleaning, after install, again workers showed up with wrong ladder promised to come back next
day and did not show up.  There appears to be no coordination between office and workers with no oversight by  management.

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