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"So much stalling, false information, and various other nonsense. It took them forever to do a small metal roof."

"Well this is the 2nd time writing about this company and a low rating on my experience with them. This is a review based on my experience. They installed our glass shower October 2017. On April 8, 2019 the glass just shattered. My husband was in the family room and he heard the glass just break. On that same day we called them and sent pictures of the shower section. We figured we would just go back to the company that installed it and get it fixed, it would save us time. Boy was we wrong. They came out and did measurements and told us it would be 7-10 business days. We thought the guy was going to clean up the glass but he told us that wasn't his job and that we needed to call the office to get it done. We called the office and they told us that they couldn't send someone to clean up the glass they would have to charge us. He said it would be cleaned up when they installed the replacement glass. So we waited 2 1/2 weeks and called and was informed that they did the measurement wrong and had to come back out and remeasure. I was annoyed because had we not called them they never would have called us. I was told by the owner that for the inconvenience they would refund me back $50. I then inquired if someone could at least come and clean the glass up since it was their fault that we didn't have our replacement glass. He still said it would be an additional charge. They came back out to remeasure on 4/26/19. The guy that came out told my husband that someone was coming that next day (Saturday) to clean up the glass. Well no one came as I suspected. I called on today (5/10/19) 2 weeks later to find out about the door and was told that someone would have to call me back. I am really getting tired of the lies, the runaround and delay. On 5/10/19 they called me back and informed me that they received the glass yesterday and there was a chip in the glass and they returned it for repair. She said they would get it back Monday and she would call me. I asked her how could it take 7-10 days to make a glass but now only 1 day to replace the glass. She told me she informed them this is a rush. It should have been a rush when they took the wrong measurements and made us wait an additional 3 weeks. They were supposed to call me back on Monday 5/13. After not hearing from them my husband called very upset to inquire about the glass. They informed him that the glass came in and someone would be out today to install. They called at 8:05am this morning that they had the glass and would be at the house in 30 minutes. They arrived, cleaned the broken glass up but yet again they say the glass won't fit the measurements are wrong. I believe they lied to us and was just trying to appease my angry husband by sending someone out. This will be the third time that someone will have to measure. Mind you this is not a whole shower enclosure just one panel and it's 6 weeks and still has not been repaired."

"All was great. Came at appointed time with the required equipment and materials. Repairs were due to rot so found more damage than seen on surface. Reported damage to me and offered good options. Did great work and clean up. Went the extra mile on matching paint color and worked late to finish job. Cost was as quoted. Good guys. Good job."

"Hydrotech pools refinished our pool white pool to a light blue. Their site describes a first rate process and guarantees excellent results. We noticed immediately that the pool had very poor coverage as the old finish showed through in multiple areas. Photos were sent to Damian and he promised to come out and refinish appropriately. The attached photos show the very poor quality result. After stringing us along for more than a year, I have finally decided to post a review describing the poor quality job and the utter lack of customer service. We have been attempting to communicate with Damian regularly for more than a year and he has had ample opportunity to make the job right. The company claims to be a reputable company, however the treatment we have had from Damian at Hydrotech pools is very unprofessional and shameful."