Get matched with top sump pump repair or replacers in Kittery Point, ME

"Initially problem was only partially fixed. Came back and fixed the problem completely at their cost."

"Marcus came over the day after I requested the quotes (quotes requested Sunday, he came Monday.) He assessed the situation and explained options and pricing. He very willingly attempted the lower cost option first, even though we had doubts it would work. He told if it did not work and we had to go to the higher cost option, I would only be charged for that, not both. We did have to go to that option and he was able to clear the clog from my sewer line. He then inspected with a camera and showed me that there were several roots intruding on the line. He recommended repeating the process with a nozzle designed to remove these. He did not have that on his truck, so another visit was scheduled for today with a different tech. This was also successful and it was clear from the camera inspection at the end that the roots were gone. I was expected a horrible mess from this process, and was very happy that both operations were completed with minimal additional sludge in my basement."

"as advertised"

"Frances is pleasant to talk with and was punctual and responsive. My problem was that he's probably too busy. When I received his invoice, he charged me for the recessed lights that *I* had already purchased and then I had to prove myself by showing him the receipt. He charged me 2x the Home Depot price for Romex (which I had 100 feet of in my garage, ready to go). He put in dimmer switches that didn't match the coloring of my house project (old switches were almond, new switches should have been white) and then indicated he thought I wanted almond color since those were in other places (so were the white!). He should have asked what color I wanted, but didn't and then didn't offer to replace them. This experience left a bad taste in my mouth, I'd not hire him again."

"Drain Pipe installation"

The company consists of 2 full time employees and 2 part time employees. Fixed pricing for straightforward repairs/replacements. Estimates or fixed price provided before work commences for more complicated projects. Renovation/new kitchens and baths a specialty, as well as high efficiency gas boiler installation. We pay close attention to detail.

"They did a very good job, they were very professional. I have interview 3 other providers and they were the most trusted provider, knowledgeable and experienced. He seems to be ethical for me, and so I went to hire them, and they did a very good job."

"Martel replaced our hot water heater four years ago (in less than 24 hours on Fourth of July weekend, no less) and I noticed today that it had started to leak. I called in to their office at 11:15 am spoke with a very kind and friendly woman who transferred me to Jeff. I left a message and had a call back in less than an hour. The heater was still under warranty, they had one in stock and the technician, Mike, was at the house in less than an hour and by 2pm the job was done! I have always had more than amazing experiences with Martel, but this one takes the cake. Jeff was very informative and helpful in diagnosing the issue and Mike was an absolute pleasure to have working in my basement. If you are looking for a stand-up company for any of your plumbing and heating needs, do not hesitate to call the friendly folks at Martel!"

"Project was done in three hours.great job"

"The customer service was excellent. Jake quickly arranged for the technician to come to our home within the hour. The work was done quickly and we are very appreciative that the whole experience was terrific. Thank you. "