Get matched with top computer network or wiring installers or repairers in Knoxville, TN

"James was EXTREMELY professional, knowledgeable and responsive. He was unfortunately not available in the timeframe that I needed the job completed or I would have hired him. I will definitely reach out to him for future opportunities."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"My husband & I own a small business and I needed help with something on my lap top which I use for all our work. I didn't have a virus but needed what I guess would be a repair. I called and spoke with Bob who suggested I make an appointment as my issue could take some time. I called back a few days later & made the appointment. He called at exactly the agreed time. I'm familiar with having a company/person take over my computer which he did and then I went back to work while he did his work. He did need to call me several times about certain things but I basically did my work--but I admit I also watched at different times as he worked. It turned out what I needed took much longer than what he thought - he also told me that my old (about 10 years) lap top would be like it was when it was brand new! Not only was that accomplished he went way beyond fixing the original issue which was hard drive space (or lack of). He was very helpful with any questions and explained things in a way I could understand! Because it took so much longer I offered to pay more money but he would not accept any additional payment. I will be getting a new PC in a few months and I will definitely be contacting him to set some things up, walk me through some other things & handle some installations. It's SO nice to have someone trustworthy because let's face they can have access to everything on your computer. Don't hesitate to contact this company - my only few pieces of advise - have all the information you can gather about your PC/laptop - age - kind etc, a clear or as best as possible description of your issue, schedule extra time as it can take longer & if you 'watch" and see things you don't understand - don't panic - they will get things done as promised & most likely better!"

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I had an appointment by phone. He was there and ready on time. He came unto my computer, fixed errors, removed junk and potential threats. He also re-installed Trend Micro security which is superior .I highly recommend him. You can trust this guy.

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"I purchased the service and was contacted by Jason very quickly and we scheduled a time for him to take over my computer. I had a few questions before hand and Jason responded to those quickly as well. He sent me a couple of text messages before our scheduled time and emailed me the instructions on how to let him take over. I was able to watch him manipulate my computer the whole time. He spent about 2 hours cleaning up extra "junk" that was on my computer, eliminating numerous viruses my computer had contracted and he installed free anti-virus programs for me. When he was finished, he asked that I take some time browsing the web while he watched to be sure that I was not experiencing any of the same problems. After that he called and went over everything he did, gave me some great suggestions and showed me the details of the anti-virus programs he installed. I found him to be very knowledgeable and easy to talk to. I'd definitely use his services again, but hope I don't have to!"

"My second appointment with Geek Choice in March went well. The phone call from the office to determine what I wanted to accomplish at the visit is a great idea. I would say that here is where Geek Choice can look for complications. For example, someone who's used a computer at work and at home may still be unaware of some basic ideas. For example, if a device is to be added, does it need to be charged, does the person have the correct cable or battery, etc. Young people know this; older people do not necessarily.
The representative was courteous, knowledgeable, patient, and offered additional tips. He arrived within the time frame specified.
I will contact Geek Choice again.
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"Fantastic - work was done remotely in about an hour, and my computer is better than new!"

"Charles the technician was great, my only issue is that I was under the impression that the TV's were to be hung without the wires being visible, they were not. Could be my misunderstanding, but I thought I was very clear when I spoke with the dispatch who took my credit card information, that the wires were to be dropped behind the wall."

"There were many things wrong in my computer (my fault and letting grandchildren on computer) Robert was so helpful, gave me many good instructions to keep everything safe, which I have written down, feel like I have a new computer. He was so excellent and experienced, took his time and was meticulous about what needed to be done. He was a pleasure to work with and I will use this company again! Linda Disy"

"It went very well. I run a small business out of my home and I need my computer to function. The tech explained a lot of things to me to keep my computer working. I'm very glad that I called Reboot Remedy and I will  call them again if and when I need service.
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