Get matched with top basement drainage channels installers in La Follette, TN

"Knowledgeable with regard to specific area needs and concerns. Courteous and careful with customer property. Offered suggestions."

"The service was impeccable. If you have an emergency they will come out immediately."

"Basement looks completely different. Better than expected."

"Dylan and his crew did a good job! They were very courteous and knowledgeable. Dylan answered my every question concerning the project in terms I could understand. Many thanks to Dylan, Tanner and Kure!"

"Zeke, Trevor, and Eric did an excellent job installing the battery backup on my sump pump. They cleaned up the area good. Margie Silcox"

"Donna and Jeff (owners) were hands on supervisors. They both patiently answered lots of questions and provided recommendations and resources out of their scope of business.  I felt confident that Jeff and Donna knew their business well and that my best interests were being well served.  I feel confident that they will respond quickly to any questions that I may have in the future regarding this project.  I would recommend them without any reservation.  I felt like I was fairly treated and charged a fair price for their services and the system installed.  Stated scheduled was maintained with proposed start and completion dates.
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"With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288."

"Called Matt's and they were at my house in about an hour. They looked at faucet and had to go buy a part,was right back and had it fixed in less than 10 min.Great job."

"I had Ameri-Dry Waterproofing come to my house to inspect a water problem we

were having in our basement.  We found the inspector, Barry, to be very

knowledgeable and very thorough in his inspection.  He explained everything

to us and answered all of our question, which we had many.  At the end of

the inspection we all sat down and went over our goals and expectations.  We settled on the

Ameri-Dry drain system and found the price to be fair.  The full warranty

was the clincher for us.  They installed the system in less than a week and

I must say the men were very courteous.  They worked very hard and finished

the job in under four days.  The foreman, Barry, ran his crew very efficiently.

Everyone had their job and they performed them to my full satisfaction.

Even though we had dust they cleaned up nicely. I highly recommend Ameri-Dry

and would hire them again if I ever had the need.


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"They did a good job on sealing up the basement. The french drain was a bit of a challenge. My car port was still flooding after a good steady rain. When they came back to fix, they removed some nice gravel that they installed originally and dug a little deeper and put in some stuff that was butt ugly. I didn't make a big deal of it because ultimately what I wanted was the flooding fixed. Getting them back to fix the problem took weeks. They often didn't return phone calls. The main guy said he had come out to look, but he didn't bother to tell me. The second time didn't fix it either. They finally came out a third time to work on the french drain after many phone calls and most of them not returned. I was told their answering service wasn't working a few times. Internet problems or something. But that went on for weeks. They finally sent someone out and they brought the drain further out from the edge of the car port. (The original problem they said was they couldn't dig any deeper because the edge of the carport had cement that was beyond the edge. My thought, they should have moved it back the first time when they realized this. The description of the ditch on estimate was it would be 12 to 18 inches deep. It was nothing close to this. I tried to point this out, they sort of ignored me. This whole miscalculation really wasn't my problem.)  They pulled ditch out on the other side of flower bed and made deeper, they put the crappy looking rock back and told me if it didn't work this time they couldn't do anything else. They pointed out how the hill on the side, (They put the drain in the front.) was so sloped that rain water was likely coming from there. Luckily this drain mostly fixed the problem. I felt they completely misjudged the drain situation. They bid low and that was tied up with some other work. So I can understand how their profit was trickling away. However; the way they handled the whole thing was unprofessional and careless. Due to this I decided I would probably not use them again. If you hire them to do their specialty, crawl space sealing, treatment and remedy, you may be happy with them. Just know you may have to deal with some issues around getting them to call back, etc.
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