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"very professional timely replacement as promised pleased with work"

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."

"Several years ago I used T&J Exteriors to replace 3 or 4 windows on a recently purchased home, so I contacted them again when I decided to replace the rest. My first experience was great; the owner met with me to determine what I needed and to answer questions. After the installation, he called to make sure I was happy with the product and service. My second experience was different; I had to leave a few messages before I heard back from the owner. He told me that he subcontracted out all his window jobs, saying someone would be out to measure. The man who did the measuring and the man who actually installed my windows were professional and competent, and I love the quality the windows. After the job was completed I did not contacted by the anyone to see if I was satisfied, but about a week later I got a call asking for payment. Maybe I am just old school but I believe spending more than $5,000 with a company entitles me to at least a "thank you for your business"."

"Excellent! Dealing directly with the manufacturer guaranteed a flawless installation."

"It went well there was an issue with the painters and the quality of the carpentry which they came back and fixed. The deck now looks awesome."

"I called and asked for an annual gutter cleaning. I was charged for the cleaning I recieved in 2022 with the same photos for January 2023. I had to send in my own pictures as proof that my roof was never cleaned. It took about two weeks to hear back from them. I never recieved an apology for being sent a bill for completed service. The service was rescheduled and completed without any good loyalty to customer, and once again charged me full price."

"Had given a deposit for the window and it was to be installed within 6 weeks. On the 6th week I called and they said yes the window was in , when did I want it. The installer came the next week. Though he did a good job of installing my window I had bought new plastic brick molding which he cut backwards and had to rig in , I had also bought new plastic window sill 6' long enough for 2 windows. when he left he took all my materials and lost my check . I know they have many installers working for them , in my case ,with one window , I think they sent a good old boy and not a professional . The window does it's job , has ? a lifetime warranty and probably no one but me and a builder would notice the Brick Molding is on the wrong sides of the window . As far as my extra materials I just chalked that up to price."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"it was fine, very efficient"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."