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"I am very pleased with my window replacement through Scientific Home Services. The windows look beautiful and work wonderfully. I put off replacing windows for quite some time because I was afraid of the process. But the installers worked efficiently and had everything like new in a few hours. Both Mark and Jon are wonderful to work with. I am the third homeowner in my subdivision to hire Scientific, and with good reason."

"The replacement was done quick. Installers did a great job on installation and cleaning. Would recommend this company to anyone."

"Great and professional job. I had a very hard time finding anyone to clean my chandelier so I was very pleased and they did a great job on the windows as well."

"They did great. Very well"

"I’m completely disappointed with the customer service I received from ThremalCraft. I called them after I purchased our new home in July 2021 and realized how many of the windows needed replacing. I wanted to work with a company that I trusted. Thermalcraft installed our windows in Elmhurst in the 1980’s and more recently put siding on that home. We were very pleased with their service in the past. Jim, the owner, came to our house in South Elgin at the end of October 2021 and we placed an order for four windows. He indicated that the windows would be ready by February 2022. While I wasn’t happy with the delay, I understood the reason and was ok with the arrangement. In late January, I identified two more windows that needed replacement and called Thermalcraft. Jim was on vacation and Pat took the call. We agreed to a time for him to come out and measure the windows. On that same call, I asked Pat when the original four windows would be installed and he said the windows were due in one week and he wasn’t going to wait for the other two. Two weeks later while at the house Pat started to change his story. Pat said that he would try to put a rush on the additional two windows and install at the same time. I said I was ok as long as it didn’t take too long. The weather (and house) were cold and we were anxious to get the work done. I called Pat a couple weeks later and asked about the timing of the new windows. Pat claimed that he wouldn’t know for another two weeks. It was clear to me that this was going to drag out, so I asked Pat to install the original four windows as you and I agreed. His response was “That’s not gonna happen.” I was a bit surprised at his response and asked why not. He said, “because I’m not going to send my team out to South Elgin twice.” Once again, I was very surprised by the lack of respect for the customer. I asked Pat to cancel the additional two window so he didn’t have to “come out twice” and he said “Well, it’s too late for that,” even though the order was only two weeks in and he couldn’t even tell me when the windows were coming. Again, no concern for the customer and a bit “heavy handed”. Pat did call at the end of March to offer one date for installation. We were going away for that weekend and Pat said his installer would call to set up another time. No phone call. My wife called 10 days later to ask about installation and at that time, Pat called her back to set up the installation in April. Again, I can’t tell you how disappointed I am at the lack of concern exhibited by ThermalCraft for the customer. It’s really left a sour taste in my mouth and of course, I’ll never use or recommend them again. Ironically, we decided to replace the remaining windows (a total of 10) in our home about a week after my conversation with Pat. Needless to say, we weren’t going to call Thermalcraft based on his poor attitude. Fortunately, I found an outstanding company who came out the second week of February and installed the windows by the end of March only 5 weeks later (18 weeks less than Thermalcraft). They are actually located further away than Thermalcraft and didn’t seem to have a problem with the distance. The windows are top quality, less expensive and have a lifetime warranty. Several of our neighbors have been asking us for recommendations. I plan to promote his company instead. The bottom line: Don’t go with ThermalCraft as they clearly are more concerned with themselves and not the customer’s needs."

Additional contact name - Mark Anthony.

"George Krinninger & Sons deserves your business. They were phenomenal and I would use them again if I ever needed to have a door installed. When we were looking to have our front and back doors replaced, we went to Menards to look at doors. While we were there, a sales associate recommended we reach out to one of their preferred contractors, George Krinninger & Sons, to assist us with replacing the doors. We did and it was the best decision. We worked with Mike and he was incredible. He was very knowledgeable, responsive, and walked us through the whole process. He even went out of his way to go with us to the store to help us pick out the right doors. When it came time for the installation, he showed up right on time, was incredibly professional, and a pleasure to chat with. When the project was done, he left the work area spotless and walked us through any features the doors/locks had. The quality of his work and the experience we had with George Krinning & Sons really speaks for itself. We highly recommend you use them."

"Exceptional product and service. Glass shower door and glass tops were all cut well. Look great! On time, great cleanup after and terrific installers. Measured several times to insure everything would have tight fit. Very happy. Highly recommend."

"I was given a quote when the person arrived for my house outside windows. My credit card was charged $300 extra and the manager would not help me. They defended person who did the job and were okay with the company stealing $300. Not even a good job done. Very upsetting. Please don?t use this company!! "

"The service provided by Bill and Linda from start to finish is impeccable. I have used them on 2 separate occasions. From start to finish they were very responsive, professional and all around great to work with. They came to my house and consulted with me on type of window covering that best suited my needs as well as pattern/color that best matched my decor. It was very helpful to see a sample of the exact window covering in my room to better judge how well it matched as well as to gauge the light filtering/blocking affect. The prices they provide are very competitive and I really appreciate that not only do they consult but they measure and install too. I will continue to use Image Custom Blinds as I replace older blinds."