Get matched with top faucets, fixtures and pipes repair or replacers in Lake-Harbor, FL

"They came quickly after posting the job. Simple kitchen faucet repair. The technician was good and professional- hence why I didn?t leave a one star rating. We later went to use the garbage disposal and it wouldn?t turn on. Not a big deal so I called back to schedule a ?recall? appointment. They left a time window that was in the evening. On the day of, I hear nothing from them. I had to call and was told everything was okay and that I was next on the list. Waited, no word again. Called them back and was told that they don?t do ?recalls? in my area on the weekend or after hours so the message didn?t get to the right person. They scheduled another appointment to make an exception in my case and scheduled during the week, but after hours. Fine. When the day came, same thing. Nobody called, no message to confirm. I called again. This time a manager finally came to the phone and basically said the same thing. So they rescheduled me again. At that point I was done, so I cancelled later. "

"great. Very professional"

"Was told that due to the hurricane we had to pay them upfront, which we did, and then we were responsible to submit the expense to our insurance company for reimbursement, which we did. What surprised me was that they charged us $127.84 for the estimate, as well as $1,550 for tarping ( 1-20x30 tarp = 600 sq.ft, 1- 20x40 tarp = 800 sq.ft at $1.00/sq ft., and 30 sandbags at $5.00 each). I asked if they would deduct the estimate charge since we were paying them right then and there to install the tarps but I was told that those were separate charges. On October 13, 2017 I wrote a check for $1,677.84. We were told that the tarps would be installed "sometime over that weekend", which they were. Unfortunately they didn't cover the hole over the garage and we came home to find 3-5" of water in a bucket as well as water all over the floor. I called the estimator immediately but no one showed up to the house the next day. Once I called the office someone came to reposition the tarps. Then on October 25th we came home to find the tarps had blown off our roof. I called PDR and was told that the authorization I signed states: "I acknowledge that the temporary repairs do not carry any guarantee". Unfortunately I didn't see that line when I signed digitally on the estimators IPhone. Shame on me. Advice: Print out the agreement before signing! Several calls back and forth to my insurance company and I learned that they would pay for reinstalling the tarps but that I DID NOT HAVE TO USE PDR and to get whomever I could so that the leaks wouldn't spread. I called my roofer, who came out the next morning (October 26th) and watched while one man spent half the morning cleaning up the tarps, removing the sandbags and then put tar on numerous areas over the entire roof. Then on November 13th I received a call from our insurance company asking about an invoice they received from PDR for $1,300 for reinstalling the tarps on our roof. "WHAT?" I said. They didn't reinstall the tarps! The end of the story is as frustrating as the beginning. I learned today (Feb. 12, 2018) that Paul Davis Restoration resubmitted an invoice and my insurance company paid them for services THAT THEY DID NOT DO. I have proof, pictures and an invoice from the company who DID the repairs. It's hard enough to get through the emotional stress of a hurricane, but even more disturbing when you have to fight for your right as an insured individual. Fortunately for us, only 1 of the 5 contractors we used did us wrong."