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"More than half windows were wrong size, to big gaps between windows and walls,frames. Looks like 2-3" on each sides... The walls around frames are not ready for painting like was agreed. They told me , it's ok just buy some glue to glue some parts of peeled wall, fix and sand all , than you can paint!!! Teims are not evenly done too. See the pictures. I was thinking they did fix that but no... as many other... The big hole that was made on a drywall was just dumped bunch of the mud.. no drywall or anything as a back support. I just wanted them to be done.. was to stressful to look. Manager Rafael was very rude, arrogant and talks over you all the time. Didn't want to listen to any of our concerns, just saying all over .. everything is perfect. Honestly better buy windows at home depot and have someone instal them, it will be cheaper $10k +. These windows are not made by measurements to fit my openings, as they said. I did address this few times, but no one cares!!!! Manager is just protecting the company, and they do not care about customer!!! Not sure how they can have many positive reviews with this unprofessional work and behavior!!! NOW I NEED TO PAY SOMEONE ELSE TO FIX ALL THIS!!!"

"Excellent! To begin, Mark was punctual. After showing him the screen panel to be replaced, I asked if it would not be too much of a problem to give me a quote for the entire patio. He said, "No problem at all; I can have that for you in just a few minutes." After getting the quote, I decided to have all the screens replaced, but I was not sure if Mark would be able to at that time. Mark called Matt, the owner, and they were able to juggle their schedule to accommodate the longer time needed for a complete installation. In minutes, Mark was clearing the area and began to get his tools and materials. From time to time I would check to see how Mark was doing. He was very organized, took care and pride in his work, and protected our patio furniture as if it was his own. Note: He laid all the old screens and scraps in one neat pile for easy clean-up. After Mark completed the job, I checked his work. The screens looked as beautiful as they did when I first moved in twelve years ago. While Mark was collecting his materials and cleaning the area, I texted my next door neighbor my quote and Superior Rescreening's business card. He asked, "When are you getting that done. I said, "I just did." Mark was done in less than an hour; my neighbor didn't even notice. Mark was very punctual, responsive, productive, and professional. What more could you ask for? Thank you Superior Rescreening."

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."

"As a former employee, that was supposed to be a "FIELD SUPERVISOR", I was basically just a part of a COMPLAINT DEPT.! Complaints far too numerous and would never stop. The product they sold was very shoddy, often coming from the factory already damaged, yet the installers were instructed to install them just the same. Half the installation teams did lousy work as well, adding to a miserable experience. Repeated failed inspections, unresolved complaints, yet they wanted customers to pay in full within 30 days even though MONTHS would go by with no satisfactory result. I would definitely spend my money elsewhere!"

"The manufacturer of the pull-down screens experienced some supply chain issues and thus there was a delay getting those items shipped from the manufacturer and delivered to Armored Dade, so consequently there was a delay getting the screens installed at our home which was frustrating but understandable. Otherwise, the Company did a good job."

"Jordan and his helper were exceptional. Jordan was polite, courteous, professional, and knowledgeable about the products he was installing. It was a great pleasure working with Jordan. He went out of his way to make sure that we had a pleasurable experience with the installation of five windows in a door. At first we were expecting it to be a nightmare but Jordan made it into a dream. Window Depot is very lucky to have an employee like Jordan representing their company."

"Do NOT use Lipton windows! It took 7 months and 4 return visits just to replace 3 windows in my home. Here's how it went... I met with the salesman in Nov '18, then decided to purchase 3 windows, luckily, rather than do the whole house, in Dec '18. PGT manufactured the windows and that took about 6-8 weeks. The first visit, Lipton sent a subcontracted crew, not a single one was a Lipton employee, to install the windows. They did a pretty shoddy job, but good enough I suppose, for the cheapest bid. When they were finished, I noticed a crack in one of the windows. (I suggest inspecting your windows very carefully, because workers will not!) Of course, they blamed PGT, the manufacturer, and sent pictures to Lipton. A new window was ordered, and 5 weeks later, trip number 2. This time, an actual Lipton employee came out and installed window number 2. Upon my inspection, I found a 5 inch scratch on the window. They again blamed PGT. A new window was ordered, and 5 weeks later, trip number 3. Again a Lipton employee was sent out, and attempted to install window number 3, but it was the wrong size! A new window was ordered, and 5 weeks later, trip number 4. This time, at my request and after discussions with the owner of Lipton, a PGT employee came to install the 4th window. Let me make note of the discernible differences in professionalism between the Lipton employees/contractors and the PGT employee; a world apart. This time, the window wasn't damaged, and the installation went perfectly. The PGT employee took extra time to clean the excess caulk and put finishing touches on the aesthetics of the job, both of which I was told previously by the Lipton employees couldn't be done except on a return visit. Not only did they lie about that, but on one occasion a Lipton employee tried to show me how to clean the excess caulk so I could do it myself! Awful. Every time I told the company about the terrible experiences with their employees, their response was that they no longer work for them. Throughout this extended process, all communication with Lipton was initiated by me, including all follow up calls and scheduling. My fault for taking the cheapest bid. Do yourself a favor and spend a few extra bucks to avoid a prolonged and annoying experience of getting windows replaced. The only reason I didn't rate an F was because in the end, I do have 3 windows hanging. The icing on top was when the salesman called me afterwards to try and sell me more windows! He had no idea what I had gone through, and when I explained, he offered me 50 bucks off a window. No thanks! I do NOT recommend using Lipton windows for anything."

"I have contracted Graham Aluminum on multiple occasions to do work on my homes. They have always been prompt and professional. Jack and his team go out of their way to insure that every job is completed to the customer's satisfaction. I will always recommend their services."