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"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"Workers were polite neat with the job and informative. They did the job fast and followed our instructions to a T"

"A new fuse box and related outside electrical connections were expertly repaired in a timely manner. Ed managed the project in a professional manner, with excellent and regular communications of progress. We are pleased with the results. "

"Job was completed according to schedule, they took pride in their work, and I was very pleased with the outcome. I definitely would call them back for future work."

"Highly recommend using Keselman for your job. The entire team was professional, easy to work with and they did beautiful work. we are thrilled with our new kitchen. Shout out to our project manager Ben who went above and beyond throughout the job. we will definitely be using Keselman again!"

"They worked quickly and efficiently. Put in a new vanity, floors, subway tile, and shiplap. Very happy with the end result. It was just a few changes but it made me feel like I had a completely new bathroom!"

"Very very well"

"I could NOT have been more pleased by the work performed by EM Painting and Remodeling, LLC. They were completely professional, organized, and practiced. Their plan was evident and their execution was flawless. I knew this job was a big and complicated one, and not only did they eagerly take it on, but they completed it in a timely manner and I worried about nothing. The end result was better than I imagined. Finally, they took such great care protecting the rest of my house--my plants especially--with ingenious solutions to containing the inevitable dust and debris that accompanies this type of residential work. I was more than pleased with the whole process and would NOT hesitate to recommend them to all my friends and family and anyone who asks!"

"Very Professional went far and beyond my expectations"

"I hired Paul to put in a tile shower in my upstairs bath. My husband had already removed the tub and started some of the work. Paul was very accommodating at working with what my husband had done. He and his crew put in the shower floor and even made me a little foot rest in the corner. They put in the new faucets and body jets for me and did all the tile work. He also worked with Crystal Illusions to get the glass and shower doors ordered. My shower is wonderful and I am so happy it is finished. Thanks guys."