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"I contacted Chesapeake Roofing, Windows, and Siding about installing a new roof on my townhouse. The estimate I received was actually over $1,000 LESS than what my neighbors paid last year to have their roofs replaced by another local company. I signed the contact but was contacted by my HOA board shortly thereafter who said I needed to change the type of shingle I had put in my contact as it was not the approved shingle type for our community. Chesapeake Roofing, Windows, and Siding told me it was no problem to change the shingle type and quickly drafted me up a new contact to sign. Domenic and Kurt also kept me well informed about when my new roof would be installed as the original date had to be pushed back a few days due to rain. Domenic and his crew cleaned up very well after the roof was installed - my neighbor also told me she was impressed how well they cleaned up. There was a minor issue with some gunk from the gutters that was left on my neighbors siding, however, Kurt responded immediately when I called about this and the debris was power washed clean the next day. I would definitely recommend Chesapeake, Roofing, and Siding to anyone looking to have a new roof installed based on my positive experience!"

"Since my roof is 20+ years old, I have a Home Confidence Plan with Arocon, which includes two roof inspections (tune-ups) per year. Preston and Keith were the technicians that performed this service on July 27, 2022. I can only say positive things about these technicians. They were very thorough, making some minor repairs (exposed nails). They took photos of the roof, which I received via email soon after the visit. Preston is very professional and knowledgeable, and clearly explained what the issues are with my roof and its overall condition. I have had this service with Arocon for a couple of years and I derive much peace of mind in maintaining my roof with Arocon until I replace it. Based on my experience with Arocon, I will be very inclined to hire this company to replace my existing roof when the time comes. Susie Setser"

"The roof was replaced in a day and the gutters the next. The crew was in and out and all the interactions we had were pleasant on professional. We have a sunsail and it required them to install some anchors by doing some custom work included in the cost of the new roof. Everything went mostly according to plan other than needing to shift schedule due to weather. I would recommend their services to anyone."

"Al was here on time, diagnosed and repaired the problem in about ten minutes. I was very impressed. He did not try to upsell me on something that I did not want or need. And, he is coming back next week to install a solar attic fan which I did need."

"From project beginning to end, Keith and Company demonstrated an exceptionally high level of professionalism. For example, Mr. Keith spent a considerable amount of time taking "before" and "after" photos of the roof. He then used these photos to discuss and patiently explain his estimate, the scope of work required, the materials recommended, and finally, the end result. I could not have been more pleased with the entire process! In accordance with the contract, Keith and Company prepped all areas where indicated on both my front porch and the main flat roof. The workmen then installed new modified Bitumen rubber across the entire flashing of the front porch where it joins the front wall of my home. They also installed new rubber on the vents, on the main roof vent flashings, and around the entire skylight and other areas where needed. Without question, I highly recommend Keith and Company Roofing!"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"They did an amazing job on house exterior: rotten wooden trim was replaced and all wood wrapped with aluminum foil. Very good communication, timely updates, even extremely cold weather did not stop the crew from working. Itemized contract and reasonable pricing. I would highly recommend this company!"

"Exterior Medics did an excellent job on our new roof. The were very professional. We had a great experience from the start of the sales process with Yong Hwang, and throughout installation and inspection. Pricing was competitive and fair compared to other roofing company quotes. Everything was done in one day and they cleaned up everything afterwards. They were also very considerate of protecting our outdoor plants and A/C unit. We would highly recommend them to anyone needing roofing services."

"They were very responsive to my phone call, promptly went out to look at the roof and gave me a reasonable price. Some roofers would not return my call, others said it would take a month to get to the work. Andre at Springfield was flexible with me and responded to my texts and calls incredibly promptly. He acted like he wanted and valued my business. I would definitely use them to replace the entire set of roof shingles in a couple years."

"Great job. The sales person was very good they set dates for the job to start and being completed. They showed up on time and completed the job on time. Would recommend them to anyone needing a roof replaced or repaired."