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"Tuck & Howell was responsive and timely in both the initial service call and in the repair work. They were cooperative when we had to delay the work multiple times. The repair work was done for half of the estimate we got from another company and we have had no problems since the repair. The workers were professional and considerate."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Three (3) service calls. 1st was for electrical inspection and troubleshooting some dead plugs. I was not as happy with them this time around. I didn't feel that the inspection was thorough and when they left, I still had some electical plug problems. But, they did fix some of the prblems and only charged me the trip charge ($180.00) which seem somewhat steep just to come out and give an estimate, or in my case, found a couple of GFI plugs needed to be reset. They did that but didn't go in the attic to check the basic wiring. I was not convinced that all of our electrical issues were addressed in this visit. 2nd visit, had a pipe burst in the attic due to poor insulation and extreme cold weather. They quickly and efficiently fixed the broken pipe and told me of damage in the attic that needed repair and that I needed to insulate the pipes near the roof better to avoid a repeat. In this case, I think the price was fair for the job. They came quickly and fixed the leak so that we could restore water service to the home. 3rd trip. Bless their hearts. Second pipe burst in attic just days from the first freeze. They quickly and professionally fixed this leak and did not charge me extra since it was related to the same weather conditions and the fact that two ladies on social security could not handle any more expense. I think they felt sorry for us because we also had multiple trees down due to the snow storm and it was a lot of stuff to have to fix at one time. I appreciated their professionalism, fairness and courtesy. They really came through in a mess!"

"Had a new system installed on a job that I'm doing for a client. Cliff and his guys were very professional and easy to work with. So then I had then look at and repair the unit at my personal house. It was fast easy and very affordable. I will recommend Grace service to anyone who wants great customer service and support."

"Awesome job!!! I called several HVAC companies before contacting Cody. Cody explained all the technical aspects of my issue and even defined the technical terms I didn’t know on the initial call. Not only did he help me understand my problem more clearer and help guide me down the various routes I could take to remedy them, he quoted me almost 50% lower than most companies. After agreeing to the service, he was able to perform the service the following day to restore my AC. Upon arrival with his crew, I asked him how long did he think it would take. He said an hour. It took 1 hour for him to install my new AC. After a week of guys trying to rip me off, Cody and his crew reconfirmed my faith in honest service. I absolutely would use them again and would refer them to anyone needing any kind of service. Excellent service. Very professional. More than anything, HONEST!!! A++ if I could rate it. They should be the ones you call if you need HVAC work!!!"

"Quickly with no yard or driveway destruction!"

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The pressure washing was complete and thorough.  It was neither rushed nor haphazard.  Inclement weather required that Mike stand down for several days, but at the first opportunity he and his crew of five experienced painters arrived on the job.  This rather surprised me because on five different house painting occasions (here and elsewhere) one painter and his assistant took several days, even weeks to do the job. This large crew began and completed the job in one day. One day!

Anyway, this crew of five immediately fell to, with some painting door trim, some painting window trim, some painting the tall wooden chimney and the others on the house proper.  I can think of several words to describe these craftsmen.  They all were personable, neat, workman-like, courteous, and appeared to be having fun.  In a word they were gentlemen.

A note about our house.  It is a pseudo log cabin common in this area of the North Carolina mountains.  The logs consist of rectangular 6"x12" pine painted grey and separated by a 3" white "plastic" chinking material.  This repetitive separation of colors made their job difficult and slow.  Use of painter's tape was inappropriate so every color separation had to be accomplished by hand... and this was done magnificently. Their thoroughness can be illustrated by their treatment of the chinking.  Since its original application in the late 90's it had never been painted.  So imagine our surprise when Mike and the crew painted the chinking with a brilliant white concrete stain. Made it look like new, added hours to their job and beauty to our home.

I called Mike for an estimate and he responded promptly. Since I am wheelchair-bound my son went over what we needed. Not only did this estimate include the work, but all paint and all other materials. After reviewing the job an estimate was provided the same day.  It was several hundreds of dollars cheaper than the next lowest estimate. Incidentally, door weather stripping was repairable and paintable, however Mike chose to replace it with new.  This was not included in his original estimate, but he refused to accept additional compensation. He stuck to his initial estimate--to the penny.

After accepting  the estimate we were placed on Mikes work schedule. He called before arriving for pressure washing and painting As stated rainy weather delayed painting, but this was a necessary delay.  There is no complaint about responsiveness or punctuality.  Mike responded promptly and came when he said he would. Can't ask for better than that.

As to quality of work, it is superb.  I am unable to view the entire house, but three highly critical individuals have gone over  every square foot.  These are my wife, my son and his wife.  All were extremely pleased.  And believe me, if my wife and daughter-in-law aren't happy, no one is happy. They found no fault with anything.  No trampled flowers.  No missed spots.  No sloppy work.. And very important,  a complete and proper clean up. My wife says that the crew seemed to do their best to please and that the house looks better than it did when new.

In short, these guys were complete professionals.  Mike  showed his trustworthiness and I would feel no qualms about referring him to anyone. We have nothing but compliments for Mike's Painting and Pressure Washing.

Dr. Bart Purvis

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"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"I had a really good experience with them. They were responsive, they answered my questions, they were knowledgeable, and they stayed in touch throughout the process. They were very very good. I was very satisfied with the services."

"The service were really good, I liked them, good personality and I would probably be signing a contract with them for a yearly service."