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"Water heater installed within two hours, with some hiccups in between."

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Justin and Cam, the technicians, did a great job. We have an old farmhouse with a very strange configuration of partial crawlspace and partial full basement, and water was leaking through the fieldstone foundation wall from the crawlspace. They quickly diagnosed that the problem was coming from 1 or 2 zones of the hot water radiator heating system, and they were able to shut off those zones to stop the leak, while allowing the house to still use water for sinks, toilets, and showers. We'll have to do more work later to replace pipes to the radiator but, because they are hard to access, we need to plan ahead for some construction work. I'm fully satisfied that these guys were able to find the problem and give us even a temporary solution that allows us to have our working plumbing again without the basement getting wet. Would definitely work with them again."

"Everyone else was so busy that they couldn't come for several days but Heavy Doody made time for us and fixed the leak in one day. We very much appreciated it since we had to turn off our water during this time."

"Milltown was exceptionally responsive (before, during and after) the work was performed. Across the Milltown organization, they were responsive to my questions about water heater selection; Mike was responsive and a partner in selecting the best location for the new unit and after, Milltown and Mike were immediately responsive when part of the unit was not operating as expected. Milltown is a solid organization that takes pride in their work."

"Jay did several projects at my property including hot water heater install, shower install, sink install, toilet install, pvc drain repair that had been leaking for a long time. He did a great job on everything he is very professional and takes pride in his work."

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."

"Marcin and team did a great job redoing the plumbing in my entire house. We also discovered cracks in our waste line and he replaced all of the original cast iron lines in the basement and coordinated with the contractor who replaced our exterior water and sewer lines unexpectedly. He was quick to respond to questions and requests, very reliable, and did a great job plumbing 2.5 bathrooms, laundry, and kitchen."

Since our founding, ER Services Plumbing & Heating has been known for quality services, exceptional efficiency, and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet but exceed your expectations and ensure your full satisfaction. We have been servicing the Merrimack Valley and North Shore for 40+ years of combined professional experience. We excel in High-Efficiency Boilers, Water Heater Replacement, New Construction, Remodels, and Repairs. - Call today!\n