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"We were told we were getting insulated windows (Addison Plus) but got Addison Lite which is a lower grade of windows. Being a consumer we don't know the names of these windows & the windows we got are more drafty than what they took out. We've had service out several times & said everything is good just not insulated. When we contacted sales Lisa sent us a nasty response saying this is what you got & I will not be responding to any other emails or phone calls. I've called Corporate several times & no help, they just keep sending service out."

"I had originally called as I had some storm damage and needed them to look at a couple shingles. When they came out, they assured me they didn't need to go up onto the roof at all and told me I had some nail pops and the obvious shingles that were missing. I was quoted for the work (just under $1000) and had to put $500 as a deposit. fast forward to the day they came out. Not only did they bring a shingle not even close but when the project manager was up on the roof told me that I had way more going on up on the roof and they highly recommend replacing the whole roof due to water damage and condition of shingles. At this point I did my due diligence and shopped around after getting the quote for a full roof replacement. I got quotes from 4 other companies who all came up quite a bit lower (material costs across the board were lower), and the icing on the cake was the fact that EVERY SINGLE ONE asked me the question why didn't the first company go up on the roof at first as they all agreed I needed to replace it. So, if Cochran would have just went on the roof in the first place I wouldn't have had to even put the original deposit in which they didn't even fix issues as it needed replaced and so I paid essentially $500 for them to caulk a couple place and not just go on the roof THE FIRST TIME and find the issue up front... I called to let them know I was going with another company who was a much lower quote for the exact same work, and they didn't even offer a refund (ethical thing to do since they didn't even go on roof at first) and even admitted that they should have just gone on the roof the first time when I asked them to! If you are looking for a quote from this company, all I have to say is just avoid or be careful."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The owner Dave Tarrance was one of five companies that gave us estimates. Crawlspace Doctor had the best price for the work we wanted done. Dave listened to all our concerns about our crawlspace and offered solutions to help us resolve the issues. During the work he stopped in personally to keep us updated on the progress of the job, which took five days. His crew was very polite and disposed of all debris (old insulation) each night."

"Todd came to our home to review our request to do a shower remodel. Todd was very personable and gave lots of ideas and said this project should be easy (10 day job) and no more than $2K. THAT WAS NOT THE CASE AT ALL! Todd has only been to the project once because we asked him to come review the project and during that visit it was agreed that the work done was HORRIBLE. The floor was uneven, the tile was not evenly spaced and we did not get a shelf as we asked for. So Todd agreed that the whole project needed to be started over. Now new guys came to demo and retile the shower. Once the project was "finished" we were still not pleased. Todd recommended a sliding shower door and the door entry way was so small, your shoulders cannot fit through it. The floor is uneven so there are puddles of sitting water. The shower leaks through the door because nothing is level and the shower faucet was never replaced do to the wrong size. Also, they put holes through walls and need paint touchup all around the shower form the demo. Todd refused to come and fix/complete the project. VERY UNPROFESSIONAL and rude throughout the whole project."