Get matched with top outdoor kitchen builders in Lithia Springs, GA

"Pedro was awesome"

"The contractor contacted us through Angi's List and represented himself as honest, reliable, and communicative. We explained upfront that we had recently experienced serious issues with a broker and movers and were specifically seeking a professional contractor to avoid further problems. The contractor visited the property to review the scope of work. A second visit occurred with another individual who took measurements and advised on project timing. We entered into a contract with an agreed-upon completion timeframe of approximately 5 6 weeks. Shortly after work began, communication became inconsistent. The contractor represented that materials had been ordered for the project. We later confirmed this was not true. Despite repeated written requests, the contractor failed to provide clear updates, timelines, or proof that materials had been purchased. The contractual completion deadline passed with substantial work incomplete. Workers left the property and removed their tools, creating the appearance that the job had been abandoned. No clear explanation or written plan was provided regarding when or how work would resume. Worker Nonpayment Escalation. We were contacted directly by the contractor's workers, who stated they had not been paid and that a $2,000 check issued to them had bounced. This raised serious concerns about professionalism, reliability, and potential risk to us as homeowners. At no point did the contractor adequately address these concerns in writing. Concerns Regarding Specific Worker (Luis) Luis, who had previously performed electrical work, behaved in an unprofessional manner. We made clear that we do not consent to Luis performing any further work on our property in any capacity. Despite this, the contractor attempted to reassign him to complete the remaining work without our approval. Final Communication and Termination After a continued lack of response, misrepresentations regarding materials, missed deadlines, and worker nonpayment issues, trust was irreparably broken. We issued written notice terminating the contract, revoking access to the property, and requesting an accounting of payments, work completed, and materials purchased. All further communication was requested to be in writing only. Summary The contractor failed to meet contractual obligations, misrepresented material purchases, ignored written communications, and allowed the project to stall. Worker nonpayment and bounced checks created additional risk and instability. Due to these cumulative issues, termination of the contract was necessary and justified. The contractor visited the property twice, took measurements, and we entered into a contract with a 5 6 week completion timeline. Soon after work began, communication became inconsistent. The contractor stated that materials had been ordered; we later confirmed this was not true. Despite multiple written requests, he failed to provide clear updates, timelines, or proof of material purchases. The agreed completion deadline passed with significant work unfinished. Workers left the property and removed their tools, giving the appearance that the job had been abandoned. No clear written plan was provided for resuming or completing the work. Due to misrepresentation regarding materials, lack of written documentation, missed deadlines, repeated payment requests without transparency, worker nonpayment issues, and an overall breakdown of trust, we terminated the contract in writing and revoked access to our property. We are seeking accountability, reimbursement for payments made for incomplete work, and appropriate action to help prevent similar experiences for other homeowners. "

"They did a pretty good job. They were reliable and dependable. They did what they said they're going to do. They did quality work and they were on time. I would recommend them to all."

"My experience with Liz was very poor. Early on she showed us a nice design and what we thought was a fair price. She represented herself as the designer and project manager. She brought in a GC that we were told she would manage. We gave Liz all of the specs for the appliances that we picked out. Once the renovations started we figured out very quickly that she did not factor in the specs on the appliances that we had ordered. On the install date of the appliances not one appliance could be installed because she did not have the space ready and to spec. She was not managing the contractors and she became very difficult to get to respond to questions or concerns. Thankfully the GC stepped up and took control of the situation. She also drew us a very nice built in refrigerator and wine fridge cabinet but what was installed was not what she had showed us. It was radically different. She refused to take responsibility for it so we released her and had to find another contractor to step in and finish it. Over all we had to pay much more than we expected, the project did not go smoothly at all, and we did not get the service or the result that we expected. This was not a small job, all in it was over $100K. I have never dealt with a less professional person."

"BAD EXPERIENCE. We bought all new windows for our house in spring, 2017 through AVI – Alpharetta, GA. We considered this and it was represented by the AVI sales rep as an “investment” for many years of worry-free repair and enhancement of our windows,. We paid $47,000 of which we financed $25,000 through a bank AVI had an arrangement with. Because of a misunderstanding, we had to pay $22,000 in interest to settle that loan (loan was represented to be interest free), so in the end our total cost was $69,000. The work that was done had various problems with measurements and installations and several items needed to be redone. It took over 6 months for completion with lots of changes and frustrations along the way. Within 4 years one of the windows became cloudy and we called for warranty replacement. We were told that window had not been included in the proposal although we had asked all windows be included and were advised by our sales rep contact they had been - turns out he had missed including that one window; he had left the company just before we submitted that claim; we had to find and pay someone else to replace that window. Now, 7 years after installation, another window, in a door, has become cloudy. We filed another claim and were told that window was out of warranty and would not be replaced. Again, we thought we had plenty of years of warranty - “last window work you will need for this house” is what we were told. Very frustrating and disappointing experience with AVI. Before proceeding with them, a prospective customer needs to be sure to understand all warranties (turns out different products used for us had different length of warranties, as short as only 3 years) and don't use their financing source without fully understanding how it works."