Get matched with top new windows service pros in Littleton, MA

"It has been one year since the replacement, so I felt it was time to leave a review. We replaced all the windows in our smaller mid-century house. Zen provided the windows in a timely manner, and installed them all in a few days. We are generally happy with the quality of the windows, although the locks & operators to open the windows feel a bit cheap. Also, the screens pop in & out, and while that is okay, the lack of a locking mechanism makes me wonder how they will last in the long term. HOWEVER - the team that replaced the windows did not put down any tarps or protection when they took out our old windows. They forgot to remove three of them from our property, and we were left to deal with that. The bigger issue was that they shattered a bunch of the window panes while removing, and to this day, a year later, we are STILL finding large shards of glass on the ground while gardening or planting. We don't have kids, but if we did, we would have had to spend thousands on replacing our gardening, tearing up mulch and dirt, and attempting to keep index-card-sized pieces of glass from being left on our lawn. They did come by once to clean up, but, as I noted, just this week I found two large shards shallowly buried in our side yard. Would not hire again."

"Thanks to Peter Larkin and All Out Deleading, I was finally able to close out a long, frustrating saga of getting my lead-paint-covered, dilapidated windows replaced, along with some general deleading. Just to summarize, the work was done quickly and professionally and the windows themselves are of high quality, efficient, (Mercury Excelum EOS+) and look good, too! Peter was very responsive and communicated well throughout the process, and never fed me even an ounce of BS. You might have to remember to call him sometimes, but he's always there when you do. I thought the price was very reasonable for the scope of work (about $17k for 25 double glazed windows plus assorted exterior lead abatement, clean up etc) and was definitely lower than some others I found. If you're going crazy figuring out how to navigate Mass lead laws while also getting some actually good windows out of the process, just call Peter and he'll take care of you. Anyway, read on for the saga, if you're interested. I started the process of finding someone to replace my lead-paint-covered windows last September, and let me tell you I have learned a lot more about state lead remediation requirements than I had ever imagined I would. Let me just caution anyone in the same situation that there are two licenses/certifications that a contractor can have, a "lead safe" and an "authorized deleader," and for windows you need the latter if you want to end up with a certificate of deleading. Anyway, after drudging through the state's PDF list of contractors I ended up contacting one lead remediation firm, who strung me along for a few weeks before ghosting me by November. Then I found someone else, got a quote, took measurements, was all set before discovering they didn't have the "authorized deleader" certification, which would have prevented me from getting a certificate of deleading upon subsequent inspection. So I couldn't use them. Finally I called Peter in late February to come by and take a look by early March, which he did. Then Covid-19 happened and the world fell apart just a bit. Long story short, between waiting out the surge here in Mass and general pandemic related delays, we were back on track in the summer for taking measurements and able to order the windows. In the meantime, a crew was sent over to do some of the exterior work like wrapping the sills in aluminum. Peter's crew started the installation process literally the day after the windows arrived, which was the first week of November (storing them in my garage overnight). Be aware that you'll need to be out of the house for the duration of the work. Window delivery was a Thursday, they started work Friday, by Monday the lead inspector was back in, on Tuesday the results were back from the lab, and on Wednesday we were home. I will say that the floors were cleaner then we left them, and the windows looked great. Throughout this process, Peter either picked up the phone every time I called him, or called me back right after. He was always straight and open with me regarding when things were possible, the reason for any delays, and what potential pitfalls were. He was also extremely knowledgeable about government deleading requirements and could walk me through the details, which believe me, is something you want. And in the end when it came time to pay the final installment, there were no surprises. So if you want to save yourself a big confusing hassle and solve your lead paint problem, call Peter Larkin and let him take care of it."

"AAA Rated Company!! They showed up on time and schedule, were extremely qualified and did excellent work. The install went perfectly, the 2 men that showed up were "craftsman". They vacuumed up the inside, picked up every little piece of scrap left over, carted away my old windows and overall displayed a high level of professionalism.. Would definitely hire them again. Bruce Pitts Wareham, MA"

"The two person crew (owner and his son) did a great job. No streaks! I had some hard to reach windows and they were no problem. <br />"

"They were very informative, professional, responsive and had competitive pricing. I decided not to use the product they install. Had I gone with the foam I would have used March and Martin. <br />"

"We had to replace 37 windows in our home, and Somerville Window Company was awesome. They had the best price for a high quality double hung window, and the lead time was the fastest around. Bill and his team installed the windows quickly and did such a good job on the install. Bill also took the time to teach us about the windows, including how to replace some window casings and caulk them properly. Two of the windows that were shipped to our house were the wrong size (which they identified immediately when the windows were delivered) but Bill got it sorted out quickly, and the correct windows arrived a few days later. The newly installed windows are beautiful and make such a difference. Couldn't ask for anything else, and definitely recommend them to anyone looking to replace windows!"

"We had shades and blinds installed in several rooms. We were very happy with both the sales and installations processes. The app for controlling the shades is great. We would definitely use Mill Design again."

"Danny and his partner installed all 8 windows in 3-1/2 hours. They where both very professional and courteous. Left all areas inside and out very clean. Very, very impressed with there professionalism and courtesy. Danny and I found a small scratch on 1 window between the 2 panes. Danny is ordering a new upper window and assured me it will be replaced in about 3 weeks. When Danny returns I will also show him I am having a problem latching one of the bedroom windows. I am sure Danny will be able to fix or replace the problem. I’d like to thank Shannon for this email from your service and warranty department. Overall very, very satisfied with the service and install by Windows Nation??"

"From my initial meeting with Phil Coleman,owner, to the installation, everything was very professional. The windows that were installed today (10/31/18) are very high quality (triple pane) and sealing the window system in place was done with great expertise. The new windows open easily and there is a screen on the outside for ventilation. The original windows were in a steel frame embedded in the concrete foundation and the windows were no longer able to close for a tight seal plus some of the window panes were cracked. Our basement will be much warmer now. I had trouble finding a company that would do this small job but Phil said no job is too small for them. I would highly recommend this company-they do big jobs and small jobs. Phil presented copies of several reference letters that were very impressive."

"Overall we were extremely happy with the result. They went above and beyond in all aspects. We worked with John in ordering the windows, and he went through all the details numerous times to ensure we got what we wanted. He even met us at the showroom on a Saturday to fit with our schedule. The windows turned out great- and for a fraction of the price another company quoted in the Boston area. Highly recommend United Better Homes and hope to use them again for a roof or new doors."