Get matched with top new windows service pros in Lockport, NY

"I had Express Windows replace some pretty huge windows in my sunroom off my Log home. The entire experience from my salesman, to phone support, to installation was simply TOP NOTCH! Very professional, knowledgeable, responsive, and great value! I could not be more pleased! I would highly recommend Express Windows if you are looking for any type of window contractor. "

"From the first phone call this was the most professional experience I've had with anything done at my home. Sales person was accurate, office personnel polite and responsive, and installation guys were wonderful. I've had other windows installed and this experience was by far much better. The final product really added to the appraised value of my home. I would highly recommend."

"The Pace Windows representatives and installers, and phone staffers showed extreme professionalism and did a quality job in all areas. They were punctual and could be reached for questions and concerns at all times. Some of the other highly recognizable names in the Rochester, NY and surrounding areas proved to be difficult to reach by phone and even harder to get an estimate from. Pace has the best guarantee in the business (for our needs) probably because they sell quality products and install them correctly in the first place. Hopefully we will never need to use the guarantee, but rest assured that Pace will be very responsive in honoring their contract. Special Thanks to Jeff Bleecker, Larry Harris, and Chris (the installer), and also all the phone staff for doing such a great job in all areas. We recommended Pace Windows."

"My wife and I just had our basement finished by Russell Renovations. Our decision to go with them was definitely the right one...We couldn't imagine a more hassle-free process, and better finished product. I don't even know where to start. Incredible professionalism, timeliness and fairness were demonstrated by Tim, Seth and Anna from the initial estimate, throughout the construction process, and on to the finishing touches. We added a few things here and there during construction, which they never questioned, and then completed each task without sacrificing a shred of quality on any part of the project. The only thing that caused a slight delay was the carpet we selected being out of stock, and the way Tim interacted with his vendors when any problem came up was truly impressive. He's a strong advocate for his customers, and accepts nothing but the best. For example, the day the carpet arrived, we experienced an electrical issue with our house, and the carpet installer (understandably) refused to finish the project on a generator for fear of damaging his tools. Not only did Tim provide his own personal Generator, he offered to replace the carpet-installer's tools should something happen. After some Tim Russell magic, the install was completed that day. On top of their stellar work-ethic, skill and uncompromising attention to detail, Tim, Seth and Anna are fantastic to interact with on a personal level. We became true friends during the job, sharing lunches, dinners and after work drinks. On a side note, I was a little worried about having work going on in my house for 6 weeks with the percieved noise, mess and general stress of it all. However, they became a welcome fixture in our home during that time...it was almost sad when they were finished and not there on a daily basis! Tim's immensely positive outlook on everything, sense of humor and pride he took in his work were big factors in this. Our friendship continues outside of a work capacity, and we look forward to having him return later this summer to put a front porch and new door in for us. Absolutely blown away...no need to look anywhere else for a contractor."

"Installer was early (that never happens) and quick. He was courteous, professional and cleaned up pretty well after the work was done. I am very pleased and would hire them again."

"They are coming again to my house to repair something. They were the ones who repaired the gutters of my house and installed the door for me last year. They did a great job on everything. I recommend them very highly."

"I had to replace 9 windows in my house unexpectedly and did not budget for it. Had about 12 reputable companies come in and give me estimates before I decided to go with Big L. The reason I went with them anitially was because they were very patient and was willing to work with me to meet my needs within my budget. I did not want to replace my cheap windows with another set of cheap windows, but I couldn't seem to afford a better quality ones until I started working with Big L. At the end I am very glad that I decided to go with them. I had a wonderful experience from beginning to end. James was amazing and extrimely patient with helping me to decide on which windows would be right for me. He was available to answer all of my questions and concerns from early mornings to late nights, even on weekends. Norm came in right away to measure, even though there was not time in his schedule. My custom windows arrived earlier then expected. I was very nervous before the installation due to the cold weather and all the potential mess. When John and his crew arrived they were wonderful. They got here on time, worked all day without even a coffee break to make sure that all 9 windows are in and perfect in one day. They even mounted my blinds back on (that was not in their job description). They were very respectful towards me and my home. When they left, I think my house looked even cleaner then before inside and out. My new windows look amazing and it already feels a lot warmer inside. I am extrimely happy with my decision. I am definitely calling them when I am ready to replace my sliding glass door. Thank you guys for a wonderful experience and for making my home warmer and cozier for my daughter and I!"

"Ken and crew were great. Extremely professional and on time. Would highly recommend if you can wait as he is very busy with existing clients and I understand why! House was purchased 5 years ago and we have never been able to get grime off 25 year old windows that previous owners neglected. They always looked dirty and streaked no matter what we did. Not any more! They are streak free and if not for reflections on windows it would look like there was no glass the glass. It took 6 weeks from original call to set up, was originally 1 month out. This was partially my fault due to conflicts with my work schedule and then had to cancel and reschedule due to business trip. Ken and crew took just shy of two hours to do all the work which would have been over 9 hours for 1 person to do. Expert Window Cleaning will be doing the windows in my house all the time. The service and quality of work was worth the wait. <br />"

"It went very, very well! Everyone was very professional and courteous. I would highly recommend them! Great crew that did my installation back in August! Special thank-you to Dylan and the other installer, the estimator/field service representative and office staff! It was a job involving large windows. Highly recommend you to my friends and family. Thank-you."

"The company did exactly what they said they would. In fact there was some confusion on one window. They did some work that was not in the contract. Very reliable and a decent price"