Get matched with top window a/c unit service or relocation pros in Lutherville Timonium, MD

"We have used Doug 2 other times before, and had nothing but great experiences with him. When our pipe froze, he immediately came out to assist. And when I say immediately, I mean 11:30 PM.  We had hoped to see him in the next day or so, but he came that evening. We were more than appreciative.  The job required him to come back the next morning to complete, and he was here less than 10 hours later. We were without water for less than a day thanks to Doug.  I cant begin to tell you how professional he is, he took the time to explain why this occurred, what would prevent it in the future, and what to expect going forward.  With Doug, everything is above board, and there are no hidden costs.
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"Very professional technician team. Had confusion regarding the size of toilet ordered and what was received. It had rain day prior and techs did not wear foot covering or masks."

"Mr. Bost did an excellent job for me for a reasonable price. I know he obtained the best deal for me on the furnace and the air conditioning unit. He answered all my questions. He was on the job when he said he would be; he was professional and courteous. The installation went smoothly, and I have had no problem with the furnace or air conditioner since they were installed in 2008."

"Kenny was very professional and gave me all the understanding of my a/c unit. I will be contacting him for any future services."

"David was pretty good, service my ac system and fixed it quickly and at the right price, Iâ ll definitely be using him again and recommend him to my fam and friends"

"We needed quick service due to the heavy rain water damage we sustained due to non-functioning sump pump. Vernon was very responsive and was on-site that day and was able to replace our sump pump with a new unit He then returned and installed a back-up system and fixed some piping on the outside of the house. Great service and a pleasure to deal with."

"Henry initially was going to do the work on Memorial Day saying he worked all the time. After discovering that his supplier would not be working on Memorial Day he rescheduled to the following Friday and voluntarily knocked $200 off the price. Friday arrived and Henry & crew did an excellent job removing the old unit and installing the new unit. A week or so after installation I noticed some weird noises when the AC ran. They tracked down the problems to parts of the old system that they had not touched. System is now performing well. Would highly recommend to anyone."

"Lucas did a great job. He was communicative, on time, and helpful in walking me through his assessment. He provided me info of offers and optional improvements, but wasn’t aggressive or pushy. Sila has once again provided great service."

"I was just about to leave for work, when I realized that my hot water heater was leaking badly and needed to be replaced ASAP.
After calling several plumbers, I spoke with Robert who said that he could shift his (non-emergency) workload to ensure that he got to me that same day.  We agreed upon the price and Robert took the time to fully explain the warranty, as well as available options to extend the warranty (if I chose to do so).  When I mentioned that my son had to be to work by 4:00 PM, Robert said he would do everything possible to be there by noon.  Shortly after noon, I got a message that his employee was on his way to my house to replace the water heater. A few hours later, I got a call from Robert asking if I was pleased with Glenoak's work and to arrange for payment for the work done. I was still at work and had not yet seen the work, so Robert told me to call him when I arrived home. He wanted to be sure that I was happy, before I authorized payment for the job. When I arrived home, I am happy to say that everything was complete and my evening was stress free. This type of service and personal attention is extremely rare today. I would recommend Robert and Glenoak Plumbing to anyone."

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Computer h*** exists! My wife's work computer (an old Gateway) developed problems (required start up 3-4 times prior to

image on monitor). I had retained (at that time) a 1 1/2 yr. old Dell 745 and a  1 1/2 yr. old Dell 840 Power Edge Server from my business upon retirement. I took the Gateway to my previous Tech who transferred data to t;he Dell 745.  Within 30 days the 745 began refusing to start up. I chkd. Angie's List  (my previous Tech was unavailable due to her employer's business volume) and read No. Ala. Technical Svs. reviews; called Jim Ferrell who returned my call from out of town. Jim undertook the "exam' and clean-up remotely. When the problem was not resolved remotely, we agreed to meet in a highly public spot for Jim to take the Dell 745 in for service. (I might add that on three occasions of personal meetings with Jim, he was prompt to the minute).
    After exam (a couple of days) Jim  texted that it would appear the mother board was failing. I told him that I had the Dell 840 Power Edge Server and asked if data could be transferred to it. Jim did transfer the data, installed all the back up files (e-mail, photos, billing files, correspondence, etc. that he had backed up for us (just in case). Delivered both units back to me.  We encountered a problem with our e-mail provider and setting up Outlook that evening. I called Jim who then spent another couple of hours to resolve that problem. 
    In the midst of all this, my wife got discouraged because of the "continuing" computer problems, went out to a big box store and bought a Toshiba laptop.The cursor would not work and she had to use a mouse to use the laptop. After 3 weeks she returned the laptop to the big box (which was most courteous in their concierge procedure).
    We have been using our converted Server as a desk top station for the last month without incurring any problems. I would recommend No.  Ala. Technical Services and Jim Ferrell to anyone for computer repair. I found Jim to be diligent, knowledeable, cost conscious, concerned, and reliable. Larry P. Young

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