Get matched with top new windows service pros in Lynn, MA

"Thanks to Peter Larkin and All Out Deleading, I was finally able to close out a long, frustrating saga of getting my lead-paint-covered, dilapidated windows replaced, along with some general deleading. Just to summarize, the work was done quickly and professionally and the windows themselves are of high quality, efficient, (Mercury Excelum EOS+) and look good, too! Peter was very responsive and communicated well throughout the process, and never fed me even an ounce of BS. You might have to remember to call him sometimes, but he's always there when you do. I thought the price was very reasonable for the scope of work (about $17k for 25 double glazed windows plus assorted exterior lead abatement, clean up etc) and was definitely lower than some others I found. If you're going crazy figuring out how to navigate Mass lead laws while also getting some actually good windows out of the process, just call Peter and he'll take care of you. Anyway, read on for the saga, if you're interested. I started the process of finding someone to replace my lead-paint-covered windows last September, and let me tell you I have learned a lot more about state lead remediation requirements than I had ever imagined I would. Let me just caution anyone in the same situation that there are two licenses/certifications that a contractor can have, a "lead safe" and an "authorized deleader," and for windows you need the latter if you want to end up with a certificate of deleading. Anyway, after drudging through the state's PDF list of contractors I ended up contacting one lead remediation firm, who strung me along for a few weeks before ghosting me by November. Then I found someone else, got a quote, took measurements, was all set before discovering they didn't have the "authorized deleader" certification, which would have prevented me from getting a certificate of deleading upon subsequent inspection. So I couldn't use them. Finally I called Peter in late February to come by and take a look by early March, which he did. Then Covid-19 happened and the world fell apart just a bit. Long story short, between waiting out the surge here in Mass and general pandemic related delays, we were back on track in the summer for taking measurements and able to order the windows. In the meantime, a crew was sent over to do some of the exterior work like wrapping the sills in aluminum. Peter's crew started the installation process literally the day after the windows arrived, which was the first week of November (storing them in my garage overnight). Be aware that you'll need to be out of the house for the duration of the work. Window delivery was a Thursday, they started work Friday, by Monday the lead inspector was back in, on Tuesday the results were back from the lab, and on Wednesday we were home. I will say that the floors were cleaner then we left them, and the windows looked great. Throughout this process, Peter either picked up the phone every time I called him, or called me back right after. He was always straight and open with me regarding when things were possible, the reason for any delays, and what potential pitfalls were. He was also extremely knowledgeable about government deleading requirements and could walk me through the details, which believe me, is something you want. And in the end when it came time to pay the final installment, there were no surprises. So if you want to save yourself a big confusing hassle and solve your lead paint problem, call Peter Larkin and let him take care of it."

"This company is OUTSTANDING! We had damage to the windows in the house we just bought and contacted Jeff to come out and do and estimate. His team responded immeadiately and came out the following day. Paul could not have been nicer, more professional or helpful. He look at the damaged window and was able to ascertain who installed them through a code on the window. Note, none of the other window companies pointed this out. He said that the windows are probably under warranty but if we could not get ahold of the installer we should just replace the glass through a glass company as the windows have another 5 years of shelf life. He said we did not need 16 new windows. I had 3 other quotes and all of them said we needed new windows. It is nice in this day and age to find a company that does the right thing and put integrity and good buisiness before a sale. I would never go to anyone else in the future and recommend them to every one I know."

"Bruno (the owner) and his team did a fantastic job replacing 20 windows in my house. He also renovated a side entrance and stairs excellently. He was very professional and went above and beyond. I recommend CS&W highly and will hire them again in the future."

"High quality windows, great customer service, quick scheduling and installation"

"The prompt and did a great job.  they also cleaned window sills and storm windows. <br />"

"The day was very long and the two-man crew finished at suppertime after arriving around 8 am on time. They prepped and sprayed and cleaned up. The hose had to go in a second floor window and then up to the third floor for the attic, then down to the basement later. They tried to minimize dirt with lots of floor and stair coverings. You have to accept a certain amount of dirt when you do this, I was very satisfied with their clean-up. <br /> A few days later when I was replacing items behind the knee walls I found a hole that had been missed in the attic -- I could see it and feel the cold air -- and they came back promptly to fill it with hand held spray cans. I was not unhappy at finding the hole -- it was hard to get all the spots around the ducts and could see why a small one got missed. <br /> I paid the bill in full and a few days later had an energy audit done with a blower door test and a thermal camera that pinpoints air leaks in your house. I recommend this highly. It was not intended to find any leaks where the foam was sprayed, but for other areas, however I did find cold air coming in there, so I contacted the company again. The owner himself came by and we went over the job. It resulted in another visit by the crew, the hose to the attic for a much shorter visit this time, and more foam being sprayed at no additional expense to me. They had not done a poor job the first time, I am satisfied about that. But attics are complicated, and I had not understood how air flows, even in a new house (8 years old), so I wanted the foam to be in places they don't ordinarily spray. They complied, and I was happy. <br /> The whole idea was to stop my terrible ice dams. We certainly have the snow to see if it works now. So far so good. I would hire them again. <br />"

"We used Somerville Windows to replace over 10 home windows. The Somerville Window team did a fantastic job; from start to finish. They showed up on time, worked hard, cleaned up and completed the project on time."

"Had 10 windows replaced on 2nd floor of house. 2 guys showed up, did a good job, cleaned up well after, and asked if I had any questions. Very pleased with work, would hire again."

"<p>They did an excellent job and my windows are clean. I liked their services and will use the same in future.</p>"

"The whole process from inspection, quote, installation, cleanup was better than I expected. The staff was very professional and communication was excellent. Materials are first rate. We had other quotes for this project, but very happy we chose Viola based on our experience and the quality of installation and materials."