
Serving Memphis, TN and surrounding areas
In business since 1982
Free estimates
Warranties offered
"<p>The company returned initial call within 24 hours to set up appointment. Office personnel was very pleasant. Owner came out and gave an estimate the following day (9/25). Company was good about calling before they arrived. Problem was diagnosed as poor chimney design allowing water to collect on brick ledge and seep through brick to leak into attic/wall. As a solution, a new larger chimney cap was installed with sides protruding further down the sides of the chimney. The new chimney cover appears to be well constructed. Only time and the next bad rain storm will tell if my water leak is actually fixed. It's hard to say since I can't jump up on the roof to take a look for myself! While Mr. Hopper and the worker that actually came out to perform the work were both easy to work with and professional, I did take issue with having to wait 13 days for the company to come out and actually do the work. And, even then, the worker had to come back the following day to finish the sealant application due to poor time allotment and scheduling. I was told originally it would take only a week to get the new cap made. I realize delays can happen but I should have been called by the company (not me having calling the company) and kept updated on the situation rather than kept in the dark. I do think that a good job was done and if I have problems that this company will stand behind its work. I will update this review after the first good rain storm.</p> <p><br /></p> <p>UPDATE - 3/28/14 -Unfortunately. the new chimney cap only slowed the leak but failed to eliminate it. The drywall still gets very wet during heavy and/or extended rains. $450 wasted and it's back to the drawing board. Because of this, I have changed the quality grade from a B to a C. <br /> <br /> </p>"












