Get matched with top brick or stone siding: installers or completely replacers in Norfolk, VA

"It went Outstanding! This was a very positive experience from start to finish. The estimator was punctual, and professional. He kept his appointment when others were cancelling because of a little rain. He answered all of my questions, and I had a lot. He followed up and communicated with me over several weeks both via email and telephone. When I selected WT Anderson to perform the work, the office personnel were excellent to work with. They scheduled the job around my schedule and answered all of my questions in the days leading up to the actual work. The crew doing the work was great as well. Very friendly and accommodating, open communication during the entire job. The crew leader communicated with me throughout the job about every aspect of the job to be sure I was happy with the progress. They completed the job in a day and cleaned up at the end. I had a lot of bad plywood requiring replacement, and they took care of that as well. After the job was complete, I had some concerns with some plywood around the chimney. WT Anderson wanted me to be completely satisfied, so they came back, removed the roofing from that area, replaced the plywood and re-roofed the area. They made no attempt to talk me out of it, or to tell me the wood there was OK. They repeatedly told me they wanted me to be completely satisfied. They even came out a third time when I found a shingle on the ground after a storm. The shingle was not from the roof but probably one that was overlooked during the cleanup. But they went on the roof to inspect and ensure there was no problems. I could go on, but suffice it to say you will not be disappointed if you hire this company. I rarely say I am 100% satisfied with a contractor's work, but in this case I am 100% satisfied. I will definitely hire WT Anderson again."

"Fantastic customer service! I had a chimney inspection and some service done to replace the dangerously unusable chimney liner. They installed a new flue and now I have the confidence it will last the life of the house. On-budget; under-time estimate; and very great to work with."

"I started by calling a couple of the foundation companies, but they tried to make me think my house was sinking to its ruin and wanted me to spend over $20,000 to make rock solid repairs! Fortunately I have common sense, and started calling brick masons instead. I found Hipp on Angie's List and called for an estimate. He came out, looked at the area where I had issues, and then walked around the house looking at other smaller problems. He suggested digging to the footer on the front corner, installing jacks, and trying to raise the foundation to its proper level. He also recommended re-pointing some of the other smaller areas and replacing my slooping front porch concrete. I opted for the foundation and all the brick work, leaving the porch for later. When they first attempted to lift the foundation, some cracks started to re-open around the windows on the inside, so I asked them to stop and just stabilize at that point. The replacement windows had been installed about 15 years ago and were aligned to the slope, and worked perfectly. They did an excellent job, and I am extremely pleased with the work!! Chuck even dabbed some paint on some bricks that had been damaged by a power washer, so that they would match the other bricks. He left me the paint so that I can later "dab" around bricks stained from the wash down of my aluminum siding. This is a small company (just three of them I think), and I had to call several times to get set up. And it took a while for them to get to my job. This is why the C for responsiveness. But once they started, they were prompt and professional, well worth the wait! I opted to wait on the porch work, but will hire them to do that soon. Note: I have found that the best contractors are the small, hands-on companies. They are all hard to reach, and take a while to schedule, but they tend to be fair, and do the best work!"

"Our is 2.5 storey and steep roof. Owner visited and without getting on roof told me that you need to replace 2 flashings. The house is 9 years old and according to him ( I am not sure) it is better to replace flashing after 10-12 years any way. I think flashing should have same about 30 years life of roof. However, I accepted the recommendation as cost was $150. Also, I don't think they inspected or did anything on other side of the roof. He sent Brian in the following week to carry out work. Brian is really hardworking honest guy. He spent about 4 hours on roof to replace flashing and nail down singhles on one side of roof. I was not happy since they didn't even look at other side of roof. Since my $200 +79 was worth their effort of 4 hours I am OK with the service provided. However, I felt that they are giving this deal to generate more business. and chnging of flushing was not necessary. Anyway I was happy with Brian and hence I am giving A other wise I would have given B."

"Not as good as I would have hoped. He told me how many square feet of tile I needed to purchase. I brought. maybe, nine samples of tiles that I liked because with the price I didn't know what they were willing to work with. Sometimes it's more expensive and more difficult to work with another. I wanted to give them the option saying we don't want to use this because or it's going to cost you more to use this. So I showed the tile to their workman who came out. He said we use a lot of this 1 by 1. I said this is an old house, the floor is not going to be perfectly smooth and having done insurance for years I promise you instead of 8  by 8 tiles the 2 by 2 is going to be more forgiving on an uneven surface is it alright if we used this? He said that's mighty expensive, They are not paying for it so, do you know how to put it down? And he said he knew how to put it down, I asked it he was sure? He said yes, this is what I purchased. I came back and he had gotten all the tile up and he said my sub floor on half the room needs to be replaced and that's not in the price. I said ok what's the price to replace the sub floor and they gave me a price that was a little high. I said that for replacing a sub floor on half and he said that's for the whole room, so if you don't have to replace the whole thing then why don't you adjust that, and they adjusted that price. We agreed I paid them the extra money, and I said they could put my tile down.  He put the tile down, but it was not done in a good professional manner -- you know when you're really finished it looks like a finished room and it was not. I have a floor to ceiling mirror at one end of my bathroom which I pointed out to him. I asked it he realized I have this floor to ceiling mirror. He said he knew how to go about it. I stopped speaking because I thought he understood with a floor to ceiling mirror you have to either measure for it or start at the mirror so you don't end up with tile pieces abutting the mirror and then having it look tacky. Well, that's exactly what he did. Also it was not evenly cut along the wall. Not a problem. In that case you either take up the mold end and put it back down or put a shoe down to cover where at least it looked finished. None of that was done. The thing that got me, most of all was he left and didn't say anything. So I called his office and asked if he's finished. He said he remembered it wasn't finished completely. He said he had run out of tiles. I asked why didn't he tell me ran out of tile. By the way I bought the amount of tile he told me I needed. I will happily go and get some more. My whole thing is communicate with me you don't just run out of tile and leave. You tell me that I'm out of tile and I asked when is he coming back? He came back the next day or two whatever the case was and finished installing that tile and left again without saying anything. So I wondered if he was finished. It doesn't look finished to me so I called they said he was done. I said this is not acceptable, it doesn't look finished at all and I recounted all the things that went wrong. The guy in the background said he did not know what they want. They told me to take some pictures of it. I'm not a photographer and I don't think what I am talking about is going to really read in pictures, someone needs to come and at it. So the owner of the company finally agreed to come and look at it and when he looked at it he said "oh! I see," what can we do?" And I said if you want to put down a shoe mold in to finish up all these edges there's places where tiles not lining up a couple of them are going to have to come up and put back down. He hasn't done anything and the floor looks totally unfinished, it's just some tile in the middle of the floor and a huge gap around the edges. I point out all these things he said he would send someone out to finish it. They sent the same guy who was basically baffled about it. He said this looked fine to him. So now I thought I had to tell him what to do."

"Mr Birch and helper arrive on schedule got right to work. Cleaned up upon completion, asked if I way happy with the work and departed. Quick, clean and efficient.
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"They did okay work. It was a husband and wife team. They were just friendly, hard working people. They did a great job. It took them maybe an hour and a half or two. It was reasonable. They did leave the area clean."

"I was please will the ground leveling and the installation of the 15 x 48 above ground pool. I would hire this company again."

Family owned and operated business specializing in Masonry and construction. We provide superior customer service and top notch work. Give us a call directly at 757-620-8032.

"They gave me a quote, and then, they came back and it was more. I think because they found out I had Angie’s, so, that is really hard for me to say. I never had that kind of work. It was actually a work on my mother’s chimney because I never had a chimney myself, so, I do not know if the price was too much or not. I do not know if I would use them again in the future. The money thing kind of catches me on a little bit."