Get matched with top central a/c installers in Macungie, PA

"Outstanding service and professional installation!!"

"We bought a new central air unit, great quality, great price and excellent customer service. Communication with the salesman Dave was top notch. Very friendly and professional. Did the install in a little over six hours. Very respectful of our property and kept everything nice and clean. We will be having them service our oil furnace every year. Overall I give them 5 stars."

"I needed a new ductless heating/AC system, and Horizon Services was not the cheapest of the quotes I got but they stood behind their work with a 5-year warranty on both parts AND labor, which nobody else offered. Everyone I've spoken to on the phone at the contact center has been clear and friendly. The quote process took two visits: one with a sales rep who measured my rooms, took notes, and talked about the likely equipment, and then a second visit that included an installation supervisor who confirmed the equipment needs and worked out how to overcome a few complexities for the install. The end of the second visit was when I actually got the quote, and the rep negotiated an additional "same-day decision" discount that sealed the deal. When it came to the install, every crew member on-site at my home was respectful, professional, and kind. There were a few hiccups that were nobody's fault but slowed the work on system installation day and they had to schedule a follow-up day the next week to finish the work. The completed job was documented in photos that were sent to me with the invoice. It's clear that Horizon highly values the customer experience and I'm glad I went with them."

"We were walked through the products and installation as well as the benefits of a heat pump. The install was done in one day. Very quick and efficient. We've had the units running for about a month and they are awesome. We're very happy with our decision."

"Derrick and his crew did an excellent job of replacing our central a/c and the heating system. They not only did the required, but went above, by improving related items. They were courteous, hard working, efficient, and competent. I would recommend them highly."

I’m a registered Hvac Contractor with 38 years in the trade. I specialize in Custom Ductwork and design for Central Heating and Air Conditioning systems. We offer the Highest Quality at the Lowest prices.

"We hired Airco to cool our entire house and heat the basement. Airco was professional from the start and gave a very competitive price. They take pride in their work and it shows. Keith loves what he does. Thank you Airco - our house is now cool in the summer and we have heat in the basement for the winter. Highly recommended!"

"We got a first grade central A/C installation in 2015 when other contractors wouldn’t even quote because of the limited space in our cape cod. During the second season a component failed and was replaced the next day, no charge. Fast forward to the first hot day in 2023 the unit would not come on. An All Air technician quickly found the problem, a wire apparently chewed by mice. We are looking forward to another summer of quiet efficient cooling."

"Installed a new humidifier and it, so far, it is working well. Job looks professional and all debris was removed."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."