Get matched with top faucets, fixtures and pipes repair or replacers in Madrid, IA

"I called on a Friday and they were able to send somebody on Monday morning. I'm not sure if it was because they contacted me through Homeadvisor or because I was hesitant to have them come out without even a ballpark price, but they waived the trip charge. I told them that I had a leaking shower faucet and expected that the cartridge just needed to be replaced. I received a phone call and text 40 minutes before the tech's arrival as promised. Jake showed up on time and offered to wear the booties everybody brings these days, but between the time he spent sitting in his van and then writing up a quote after glancing at the faucet, it was at least half an hour before I even had the quote. My choices were $412 for the cartridge or $700+ to replace at least the valve and maybe more and then repair drywall. I assume the quote was written this way to trigger the upsale, but I will be selling my home soon and the drywall that didn't even need to be removed for this repair is already being replaced as part of a separate repair project. I was surprised that he didn't bring shower cartridges on the van since it seems like a common repair, and I'd specifically told them that's what I needed. He was gone for over an hour to get one from the supply center. Once he returned, he turned off the water, then went back to the van for a bit. Once he started on the faucet, it took maybe half an hour to swap out the cartridge. When he was done, Jake had me sign a few times, then emailed me an invoice with no text describing the service performed, just the total. I told him I needed some explanation of what was done, and he re-sent it with a blurb explaining a Moen cartridge was replaced and has a one year warranty. About an hour after Jake left, I received a follow up phone call to confirm everything was completed to my satisfaction. I have no complaints about the work, everybody was pleasant enough to deal with, and I know they create their quotes straight from a pricebook, but 3 hours and $412 to complete a 30 minute repair that requires a part costing no more than $50 just seems excessive."

With over 30 years of experience serving the Ames area, HT Plumbing is your solution for all your Plumbing needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Call us today! Satisfaction guaranteed.

"I really liked him.  He did a little bit of electrical work but was more of a handyman. I wanted him to look at the lights on my deck and he kind of messed around with it for a few minutes and he got it working.  He was very good.  He charged by the hour.  Whatever you wanted done he basically just charged by the hour."

"They did a very good job. I would absolutely use the service again. they were efficient, clean, and neat. He contact me a lot."

"Plumber looked at it from above and wrote up an”upfront quote” of $540 to replace a $20 drain. Hired a different plumber that was by no means fast and paid half of that."

"They did a great job. The workers were punctual and polite. I was kept informed about the work and its progress at every step. The final product was exactly what I needed."

"The technician that handled our plumbing problem was very professional. He answered all of our questions , worked hard and quickly made the needed repair"

"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."

"Had a water leaking through my roof from Ice dams and damage on whole wall on the west side of my living room.  They had to replace all dry wall, insulation and match the half of my ceiling to the other half that was not damaged.  Also replace a huge 1960 window with 3 new energy  windows.   Great work you would never know that the half of the room had been redone match all the paint and knock down on the ceiling to a tee.  Very knowledgeable, professional and kept me updated on all the process that was going on."

"Everything went well. Installation and adaptation to my existing ducts was exactly as I wanted it. The price seemed high, but they were actually the lowest of 3 local bids."