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"Joe, came to my home to because I had no water. We had agreed upon 8:00 am he text and said he would be there by 7:30. When he arrived I showed him the garage where the house equipment was located. The first thing he noticed was that the water tank switch was installed incorrectly (the switch has been there for 27 years) I had the home built. Then he notice something not up to code. Showed him the well pump and he assess the pump. Joe then tells me my pump failed and would need to be replaced. The price would be 3,500 for the pump and 800.00 to replace the electrical components inside the well. I kindly paid him the $60.00 service fee and said good bye. The next company came at 10:00 am and replaced my pump in about 40 minutes and saved me over $2,000.00! This company stated my wiring was good and everything was fine inside the garage. Folks do your research- if something does not seem right it?s NOT! He left my breaker switch off and turned my range off breaker off!"

"Yes the job was completed and worked. The plumber that they sent out was not professional."

"My water heater started leaking on a Sunday. I reached out to Family Fire Service and they responded immediately. They had a new water heater out to my house the next day and installed in a few hours. The supervisor and the tech worked seamlessly to have us up and running. They provided quality service and at a very competitive price. I highly recommend Family Fire Service and Plumbing. KC"

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"I loved this staff, very good service. "

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Fast response and good price."

"Nick and Julian provided outstanding support in replacing the faucet in my home. Their initial home inspection of all the plumbing was exceptional and upon Nicks return… pure quality. Their professionalism, expertise, and dedication made the entire process seamless and stress-free. From start to finish, they demonstrated incredible skill and attention to detail, ensuring that everything was communicated and installed perfectly. Beyond their technical abilities, their friendly and helpful attitude made the experience even better. It’s rare to find such reliable and courteous professionals, and I truly appreciate their hard work. Thanks again, Nick and Julian, for a job well done!"

"I don't think it gets any better than this. The job was in a condo with a lot of rules that Chesapeake Kitchens scrupulously followed. The workmanship was excellent, and the quality of the materials used was very high. I was a first-time remodeler, and I needed lots of guidance about what would work and what wouldn't. The only mistake they made was in occasionally assuming I knew something I didn't know, but the results were always beautiful, and within budget."