Get matched with top septic tank cleaning or pump out pros in Manchester, MD

"Thank goodness for Mastero Edgar, his family and Crew! It was a dark and stormy night in Feb 2021, icy yard and flooded basement. We had cleared our septic tank 3 months prior and the basement flooded with clean water! We had hired a plumbing company 2 nights in a row...no clear answers despite hours of work!! Then I reached Angie.. Mr. Edgars daughter , Mr. Edgar overheard me, and spoke to me at 8:45 pm... on a Saturday night !!!! He did not have to... but he did. He found the problem....the following day I watched the most synchronized orchestra by the team ! Still mesmerized by the way the work was carried out! I work in health care, I am a business woman and I love classical music! Let me tell you all, their work is innovative! My husband and I live in peace after those 3 agonizing days... knowing that there are angles out there and then there is Mastero Edgar, his family and crew! Clean, professional, affordable. Mr. Edgar, thanks again for the reminder to “go an extra mile” when I care for my clients! Regards, Grace Paul. Rockville, MD"

"Young Septic was so great in the middle of a serious septic ordeal. Randy was very clear and thorough about what the problem was, and was incredibly easy to work with the whole time. It took two days for a total septic system rebuild, and throughout the process they were there to answer any questions and explain anything we had questions with. They even let my excavator-obsessed daughter ask them a million questions. I’ll be sticking with them for maintenance for sure."

"Jenny was quick to respond to my inquiry and was very responsive during our communication. She was knowledgeable, honest, and willing to take time to answer my questions. I am proud to support a reliable local business and will use Legacy Septic & Excavation, LLC in the future. Highly recommend!"

"Am starting this review for this contractor as he partially finished the job with the promise to be back in two weeks to address the remaining cosmetic clean-up and seeding.  I will finish reviewing the quality of his work in greater details when he comes back to complete the job started and update on the overall quality of his workmanship. 
Roots from a tree had damaged the sewer line of my 1949 house.  Needless to say, it was not pleasant.  I called five contractors and everyone (with the exception of 1) quoted similar estimates for the job.  I chose Knock Your Plumb Out Plumbing because reading the reviews in Angie's List, talking to a reference, and partially because Johnathan (the owner) was proactive in his communication with me.  He was efficient-visited my house, called the city to get a better idea of my sewer line and the city's, identified that a water line may have to be replaced since the sewer line is beneath it, gave me a quote--all within a span of a few hours.  He then followed-up.  I was initially taken aback on how assertive he was, but in retrospect, it was what made Johnathan stood out amongst the other 4 contractors I called.  Once I screened Johnathan, my husband took over the details in communicating with Jonathan while updating me.  My husband and I were quite concerned initially when we read the negative reviews that Jonathan did not come back to finish the job; however, Jonathan was open and willing to discuss our concerns.  He seemed upfront and a straight shooter, which my husband typically appreciates.
Once the contract was signed, Jonathan called to set up a day to begin the job.  Due to several raining days this past week, the work was delayed by a couple of days.  Jonathan and his crew worked all day to hand-dig the yard and completed the job by the evening.  My husband checked in twice throughout the day.  Our yard looks horrible right now, but Johnathan reassures us that I will look better.  He will come back to complete the job in two weeks and seed the yard for grass.  I will become back to finish up this review.  Thus far though, Johnathan is very professional.  His quote is within the range of other contractors' (although he gives a lifetime warranty-not sure whose life's or how we can enforce that though :))!  He is very communicative and will update you on the progress.  He didn't pick up my phone call but did pick up for my husband on the day he was working.  If all goes well, I will definitely recommend Knock Your Plumb Out Plumbing to other friends in the city and will use him again for other works.  Will be back to update this review.  The rating of B for "overall" and "quality" are not reflective of the work per say but as the work is not completed yet, it will have to be a B right now. 
"

"Nathan Eagle was wonderful to work with. I had quotes from other companies including one that gave me a multi-page contract with all kinds of exceptions so one really didn't know the final price, and then I received a quote from Eagle. Gave me understandable quotes that included all I needed. Due to our new septic not being at least 100' from our well, he changed his quote to install a BAT septic system per Baltimore County. His second quote was more than I wanted to spend, but the county had a grant program with funding available that paid for most of the cost of the new tank and its installation. He was usually available when I called or texted. A hard-working person who's actually hands-on."

"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"

"They did a good job on the furnace and are servicing the heat pump tomorrow. I have used them for 15 years and they are terrific. I would highly recommend them."

"

It went very well. Jeffrey Morrissey (master plumber & gas fitter) was able to locate the leak point that cause water to seep down from the inside of the back basement wall to the outside in a vertical fashion. We discovered the leak on the outside wall after turning on the water hose for the first time in the Spring. We also got 5 min of help to check our sump pump too (nothing wrong there. Just got a quick lesson on how to check if it's still working even though we have not heard it run for years).

He ended up cutting out the copper portion where there was a hole & clamped the other part for the fix. So far so good - it's holding well. It was found that that area was in need of additional insulation. With the extreme temps this past year, the hose bib line ended up with a hole (we've lived in the home for almost 20 yrs & this is the 1st time we had trouble). He left the drywall opening for us to repair since we needed to add more insulation (used spray foam around the repair site). 

Jeffrey Morrissey was on time and the first to respond via Home Advisor search; was friendly/easy to work with, helpful, careful about our home. No complaints. I saw that he was not on Angie's List, so we're hoping our good service experience will add his company on this list. Good service!

"

We are a LOCAL York plumbing company, with 15+ years of experience in home plumbing services & repair. Brian, the owner, realizes that every home and customer is different, where he will work with you to find a solution to your plumbing needs for your home or business. We stand by our work, where we hold a 100% satisfaction guarantee! We service York and the surrounding areas. We offer free estimates. Hablamos español! \n

"The technician quickly determined that the pump wasn't working and replaced it."