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"Great quick service.  Same problem cost us double this last time it we needed it cleared.
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"Excellent service from Ben and Justin. Professional, prompt, and courteous. Explained what needed to be done and the reasons why. Will continue to use their services. Carole Smolinski"

"Immediately established service and explained all options"

"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"Mr. Bost did an excellent job for me for a reasonable price. I know he obtained the best deal for me on the furnace and the air conditioning unit. He answered all my questions. He was on the job when he said he would be; he was professional and courteous. The installation went smoothly, and I have had no problem with the furnace or air conditioner since they were installed in 2008."

"Henry initially was going to do the work on Memorial Day saying he worked all the time. After discovering that his supplier would not be working on Memorial Day he rescheduled to the following Friday and voluntarily knocked $200 off the price. Friday arrived and Henry & crew did an excellent job removing the old unit and installing the new unit. A week or so after installation I noticed some weird noises when the AC ran. They tracked down the problems to parts of the old system that they had not touched. System is now performing well. Would highly recommend to anyone."

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"After calling four plumbers to service what we thought was a major drain leak (overflowing tub, flowing down to our main level ceiling), Fred called back shortly after I initially reached out and left a message with one of his staff members.  He wanted to know, in detail, what was going on and would stop to interject and to ask me questions to ensure that he understood the plumbing challenge.  He asked if we would be home for awhile.  I said 'yes', and he said, "I'm really close to your address, we'll be over there shortly to check this out."  They were prompt, courteous, and he took the time to troubleshoot and to decipher that it wasn't a plumbing or drain problem; it was a washer/dryer problem.  He suggested next steps; part of the equation was having an appliance repair professional out to fix the problem.  He asked me to call him back and let him know what the challenge was. I asked what I could pay him and he said, "Nothing at all."  My husband and I were floored!  For someone who went out of their way to help us and to not write up a bill in return made our day.  He was solutions oriented, he was thorough, and he was so compassionate.  He just really cared about our challenge and wanted to ensure that it was taken care of.  We'd call him again in a heartbeat!
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"Initial contact with the office to schedule and purchase the "deal"  (3 guys for 2 hours and a 16' truck) went smoothly and found the two employees who helped me on the two different calls I made to be polite and helpful. I got a confirmation call at the end of the week for my SUNDAY move date, which was good.  Our move was scheduled for a 12-2pm window. I was told I'd be called when the movers were on their way. At 1:45pm, fifteen minutes before the end of that window, I called the office to make sure everything was still happening. I was on hold  because "customer service was helping other customers" (or something like that) for several minutes and then it went to voice mail.  I called about every 30 minutes thereafter, hoping to get through to an actual person but realized that it was Sunday and clearly nobody was in the office. So, we just waited and hoped they would eventually show up. We had worked hard to pack and organize everything and needed it moved.  At 5:06pm I got a call from the driver saying they were on the road from the last job and would be there at 5:45pm, if that was still ok....nearly 4 hours after the END of my window. We needed to get it done, so told them to come! The 3 men were polite, efficient and did an excellent job. They weren't exactly apologetic nor did I receive an explanation for why I wasn't given a courtesy call to say they were running late. But, at that point, I just wanted to get the work done and I wanted it done in my 2 hour pre- paid time, without going over, so I didn't want to engage in a discussion about their lateness. I really have nothing but good things to say for the work they did, but I sure find it unprofessional not to give the customer a call by the end of the scheduled window to say  that they were going to be late.  I said in this review I'd use them again, but only if the work being done was on a business day, so that I could call the OPEN office to get help if there was a problem. The cost was very reasonable, the men were polite and efficient, so even with the lateness issue, I'd probably use them again for a similar job. 
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"Wonderfully! George was prompt, polite & professional. This is my first gas FP and I learned about some routine maintenance I had missed! We had a bad sensor which he replaced. He cleaned the FP, the glass front and checked the switch. All works wonderfully again. What a joy to have such a great experience."