Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Manhattan, IL

"Yes,a few set backs but we're overcome "

"I have hired Permaseal to fix my unleveled patio concrete floor that was and still causing rain water to get to my basement, I have paid them $2,014.33 as down payment, they showed up one month later for the job, which is injecting foam under the concrete slab to lift it back to its original correct level. I came back home that day to find out that they have left and that the concrete slab was not only still unleveled, but they cracked it and patched it on multiple locations. I have called their customer care number more than a dozen times in attempt to understand what is going on, and on each occasion, I was told that the project manager was going to contact me back, which never happened until i made the next call, They have finally explained to me over the phone that it was the best they could do and that they could not fix my patio floor. I asked for a refund and did not hear back. I have documented pictures of before and after showing that the job was not done and cancelled the check with the remaining balance. I have not heard anything back from them since then, until i started getting debt collectors' emails on December the 5th from a business called FCR Services."

"Ernesto was great. His guys were prompt and professional, job went well from start to finish. Would recommend 100%."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Faithful roofing and masonry did an amazing job. Martino and his crew came out and stopped the leak immediately. Highly recommend."

"Terrible experience with this company that ended up costing us more time and money. The sales people were great and on time and sent a quote very quickly. That is where the positive experiences ended. On the day of the project, the team showed up late. They couldn't complete the project that day (we asked multiple times to see the timeline of this project) and had to return after the weekend. The work failed inspection twice for "poor workmanship" according to the city inspector. The company wasn't responsive at all to us trying to get the work completed. The work that was started in November was finally finished in December and we just had our third inspection (where it finally passed) in March. I had to call to schedule the inspection myself as I waited for several weeks for the company to do so (after confirming on a call that they would schedule the inspection- they never called the inspector). I'm still waiting for someone to respond to my emails/follow up calls."

"Andy Young was very professional and knowledgeable in assisting my client who is selling their home, providing detailed options for repair. Highly recommend Andy."

"Handymanny's window well crew in Colorado -was super nice and professional. They arrived on time and were ready to start working immediately. I took them around the property to show them the windows I wanted done and there was dog poop in my yard. I told them I would pick it up asap. They offered to do it but I didn't let them. I couldn't believe they offered to do it. Thats some great customer service. I had to go and left a check for them with my son, but they worked with me on a last-minute addition and when I returned, the job was well done and as I expected. My son stood on it and it was very strong. These egress window well covers will help protect my window ell from filling up with water during rain and hail storms. I highly recommend this company. I will be calling them back to do one more window well in the future."

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."