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"This entire team was a pleasure to work with on my window replacements. The windows are a very good quality, the two gentleman who installed them were so wonderful. They were quick but did excellent work and cleaned up after themselves. Windows are not cheap, but Zen was by far the most reasonably priced option for a quality product that I found. At no point during the process did I feel pressured or rushed to make decisions but when I was ready everything moved very smoothly. Highly recommend this company if you need replacement windows or doors."

"Jake came out to our home and was ever so kind to sit down and talk with us about replacing our windows. He even brought a window with him to show us up front what they are like and how great they are. He explained everything in great detail to us about the company, the installation, and the windows. After his explanation, we wouldn’t choose any other window but from Universals Windows Direct. We are so pleased with our choice going with Universal Windows Direct. Thanks to Jake for his help!"

"We replaced 8 basement windows with glass block (a few with vents) and the process was GREAT! Tyson Williams and Anthony were our two installers and they were prompt, professional, very courteous, and friendly. They got all the work done, with clean up within 4 hours! We LOVE the new windows and SO glad we chose Glass Block Headquarters as our vendor. I would highly recommend them! Great product, amazing team, and outstanding customer service! Thanks team!"

"They are the best window people out there. Honest, fair and stand behind their windows."

"Was called (and received an e-mail reminder) the day prior to the appointment. Installers (John Likovic and his team--Frank and Josh) showed up timely when expected for the appointment, introduced themselves, and proceeded to do the installations. They were professional, polite, thorough, neat (put tarps over flooring and used a shop vac to clean up the area) and even washed the windows after their installation! Did a complete walk through upon completion, explaining the operation of each window. Went over the warranty and asked if we had any questions or concerns. Was thoroughly satisfied with this experience and the install team and would recommend Universal Windows Direct to anyone considering window/door replacement. I love my windows (and door)!"

"Team arrived first thing in the morning to get started. Removed old door and molding and took it away. Installed Aluminum Molding around door. Installed new door opener and cleaned up when they were done. Took every last scrap with them. Job was done very professionally. Highly recommended. <br />"

"Two gentlemen came out and it took them 8 hours due to some extra work. They left the area spotless and the windows looked great. I have already had them back to do estimates on replacing more windows. I am definitely going to use them again."

"Working with Gunner was one of THE BEST decisions we made as homeowners! When selecting people to replace the roof, siding, and windows we knew we only wanted to do these projects once in a 15-20+ year span and wanted the quality of work to match the financial investment. We vetted and got quotes from several highly rated/recommended businesses and ultimately chose Gunner for 3 main reasons: 1) Gunner offered the best work and materials warranty in comparison to every other bid I received- no one else was even close. 2) From the start Gunner was communicative, responsive, flexible, and friendly/personable. Now having completed our work with them, I can say these things were also true throughout the entire project. 3) Gunners price upfront includes everything to complete the job - this is really helpful when budgeting for a big expense. As we have worked with several other contractors (our house needed total renovation when we bought it) some people charge you for the job but there are additional costs you have to pay for (ex: dumpster fees which can cost several thousand dollars based on weight, etc). Gunner gives you a price and it’s very straightforward. Overall I would definitely recommend them for the work quality and peace of mind!"

"Everything was installed in a timely manner, however we were not happy with the patio door as it was a French door style slider with way too much trim. They have fully replaced it with a standard patio door is the last trim."

"I was very excited to get brand new windows because the old ones were in such a bad state; however, since this was a big job that cost a lot of money, I was nervous at the same time. I can honestly tell you that all of the people I experienced during this process were extremely professional and I would highly recommend them. I purchased the Pella Architectural Series windows. I know that I could have gone with a vinyl or fiberglass window, but I had my heart set on Pella wood windows. These windows are beautifully crafted and have made such a difference to the look of my home, as well as the temperature. My house is so warm now and the look is truly elegant. Everyone that I encountered in this process was warm, organized, and thoughtful. Rob (the salesman) was punctual and sat with me for a few hours designing the plan. I never felt rushed or pressured. He was very patient with the revisions I kept making and even worked with me to save me money. Mike the project manager was great to work with as was Lanie the scheduler. They were always kind and respectful any time I had a question or concern. Finally, I can't say enough about the installers. Ben, Steve, and Bobby were a pleasure to work with. Their skill level is truly amazing. They worked together so well, and got the entire job done in 2 days. They kept the mess to a minimum and thoroughly cleaned up when the job was completed. It was freezing cold out the entire time and the snow was relentless; however, the weather conditions did not stop them. They worked fast and smart and I can't sing their praises enough. If you are looking for beautiful, quality windows as well as a professional team to guide you through the process, I feel you won't go wrong with this company."