Get matched with top new windows service pros in Marlborough, MA

"After dealing with one other windows company delivering an aggressive sales push apparently characteristic for this industry, it was a pleasure to interact with Matt Rotondi, the owner. He provided all the information necessary, in addition the helpful online information, before making the sale, and there was no pressure for the more expensive models. He continued to be highly responsive and courteous even after we signed on the dotted line. The installation of 26 windows was done by a contracted team on the days it was scheduled to be done, and everything went well. The windows look very nice and provide the improved insulation we were hoping for. Obviously only time will tell how they hold up in the future, but I have full confidence that Matt will honor the warranty that should cover any potential issues. After the installation, one of the windows was hard to open and another one had a very small dent, probably from the delivery, but he fixed both issues without discussion. I recommend Zen Windows without any hesitation."

"deleading door jams and window sills after positive lead inspection in new home"

"Had 10 windows replaced on 2nd floor of house. 2 guys showed up, did a good job, cleaned up well after, and asked if I had any questions. Very pleased with work, would hire again."

"They were very prompt in responding to the need for a quote and for being accommodating with the dates available for the installation. They came on the promised date, worked diligently and were very clean during the whole installation. In the basement (mechanical) room, the foam was sprayed directly on the stone walls, as agreed. However, our general contractor pointed out to them that such exposed foam needs to be painted with a fire-retardant paint according to code requirement, and thus, the installation team had to come back the next day for this extra step. We were just made aware of the extra cost when we got the final invoice, although their contract term specified that 'any alterations ... must be agreed upon between the parties and the price fixed by them before work on such alteration'. The two parties were us (not our general contractor) and them, so right there, there was a possible issue. Plus the fact that they should have proposed to us upfront that a fire-retardant paint could be necessary (we are not in the insulation or construction business); we would have certainly agreed to it and they would not have to make the extra trip to come back for doing it, thus a reduced cost. Needless to say, March and Martin were extremely professional and accommodating about the issue and we reach a mutually agreeable compromise by a simple email. If only all contractors could be so professional! We would certainly want to use them again for this and for the quality of their work overall. <br />"

"Very professional, came to the house with samples and helped us make the right choice for our concerns of window replacement which were a mix of cost, looks, sound reduction and energy savings.( We went with the slightly higher cost composite windows because it looked better with the style of the house and provided better sound reduction and slightly better heat retention.) Helped us through the MassSave loan process. Whenever I had a question I was able to get a hold of him quickly and he'd happily answer it. Three weeks after ordering windows (Usually it's about two weeks but the window manufacturers had a delay in making the windows. ) they were put in over two days, working with us to make sure they were in before the house painters came in. (They do not paint, so be prepared to either do touch ups yourself or schedule it so your handyman/painters can be there shortly after which is what we did since we needed the whole house painted.) On time, professional, neatened up after. The windows look great, I get almost no noise from the busy road, and they noticeably trap more heat which should pay real dividends in winter. It's a small family owned local business as is the company they get the windows from. I highly recommend them. I ever needed windows again I'd go to them in a heart beat."

"Danny and his partner installed all 8 windows in 3-1/2 hours. They where both very professional and courteous. Left all areas inside and out very clean. Very, very impressed with there professionalism and courtesy. Danny and I found a small scratch on 1 window between the 2 panes. Danny is ordering a new upper window and assured me it will be replaced in about 3 weeks. When Danny returns I will also show him I am having a problem latching one of the bedroom windows. I am sure Danny will be able to fix or replace the problem. I’d like to thank Shannon for this email from your service and warranty department. Overall very, very satisfied with the service and install by Windows Nation??"

"From my initial meeting with Phil Coleman,owner, to the installation, everything was very professional. The windows that were installed today (10/31/18) are very high quality (triple pane) and sealing the window system in place was done with great expertise. The new windows open easily and there is a screen on the outside for ventilation. The original windows were in a steel frame embedded in the concrete foundation and the windows were no longer able to close for a tight seal plus some of the window panes were cracked. Our basement will be much warmer now. I had trouble finding a company that would do this small job but Phil said no job is too small for them. I would highly recommend this company-they do big jobs and small jobs. Phil presented copies of several reference letters that were very impressive."

"I was very impressed with the services that was provided and how quickly my brand new beautiful roof was installed...I highly recommended calling chad if you are in need of a roof or even repairs!!!"

"Overall we were extremely happy with the result. They went above and beyond in all aspects. We worked with John in ordering the windows, and he went through all the details numerous times to ensure we got what we wanted. He even met us at the showroom on a Saturday to fit with our schedule. The windows turned out great- and for a fraction of the price another company quoted in the Boston area. Highly recommend United Better Homes and hope to use them again for a roof or new doors."

"Alan was referred to me by a close friend who has used the service before. I wish all contractors were like Alan & Cheryl. Nice people, honest, straight foreward and downright good people. After my initial contact with Cheryl, Alan was here the next day to provide and estimate. The following day I received a call with a great price and they were here the next week (per our combined schedule) to perform the work. I am only sorry that I waited so long to have my windows fixed."