Get matched with top sewer main install, replace or repairers in Marshall, CA

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"not enough hot water originally. return visit much better. a faucet clogged after instillation. replaced at no charge"

"I was very pleased with Ray's plumbing services. He made it hassel free, he was efficient, professional, finished the job promptly. He was not pushy, however he was very knowledgeable and answered all my questions without* making me feel like an annoyance, as others have made me feel in the past and wanted to rush through and collect money. I Highly recommend Ray's Rescue Plumbing to my loved ones and to anyone looking for a trustworthy company. -Services provided: front of hous, entire faucet valve & pipes equipped/replacement; had unresolvable water leakage. Simply from being an older home the pipes had visible begin showing corrosion from due time"

"Service plumber arrived on site, on time and was ready to begin. He was friendly and professional. He was fully aware of the problem and what needed to be done. He acquired the necessary parts and changed them accordingly as proficient as possible. Our bathroom sink drain issue was completely resolved and ready. Thank you Eric for a great job!"

Family-owned Same Day Heating, Cooling, Plumbing operates out of Windsor, just north of Santa Rosa. We offer fast, reliable AC repair and installation services, heater repair & installation, and plumbing services, in the North Bay area of California. Our promise to you is always that if we do not fix your system the SAME DAY we arrive… you DON’T pay the service fee. Our home service experts are licensed and insured with more than 100 years of leadership experience. Additionally, we back all of our installation and replacement services with a 24-month, 100% satisfaction guarantee.

Here at Raya Engineering, we sustain our company on the principal that our customers come first. We offer services that are tailored to your needs and we're ready to show you what our experience can bring to your project! Call us today!

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1. I called Ben Franklin Plumbing due to a leaky faucet.  They ended up replacing 2 faucets and installing a whole house water filter (Yay!) and a new water heater.
   
   The team at Ben Franklin Plumbing is beyond absolutely Fabulous!  They are brilliant in hiring the finest, most skillfull and the best young men as their service men.  There's Brian, Matt Hopkins, Eric Tyler, Ariel Gonzalas, Dave Kileen and their dispatchers Raphael & Jessica along with Kim & Fawn.
   
   I am so glad I had a leaking faucet that caused me to call to them.  The 1st rep I met was Mathew Harris, who showed no edginess or anxiety to hurry up and get on to the next client.  He was totally present with us and our needs. He was willing to educate us & give us options without any pressure.  He gave us information then sat back while we took the time to decide what to do.  He showed us the extreme corrosion we had been oblivious to in our ancient water heater, which was
   evidence to me that an in-home flood was soon to occur unless the water heater was replaced.   All he did was show me.  When I saw the corrosion & realized a flood was imminent, it was I who initiated the purchase of a new tank. 
   
   1.      Without fail, every time I called them for service, the rep of the day from Ben Franklin respected my time by coming promptly on the day and at the time of appointment as scheduled.
   
   2.      They faithfully carefully covered their shoes to protect my floors while working inside.
   
   3.      They faithfully removed their shoe covers when leaving the house to keep them clean for the next time they
   came back in.
   
   4.      Each visit, they also were faithful in laying a tarp down to protect my floor from dirt & grime.
   
   5.      They brought calm, confident, pleasant, professionally friendly energy with them.
   
   6.      They were on task the minute they entered the home ready to go to work and get the job done.
   
   7.      They pursued the task to the end and the workmanship was impeccable.
   
   8.      There was one oversight.  When I brought it to their attention there was no defense, denial or delay tactics, only
   complete accountability and prompt resolution.
   
   9.     The 1st water heater was installed beautifully and worked beautifully?  however, it banged/thumped/clanged & thudded arbitrarily at all hours of the night & day.
   
   10.  When I called them about it, they cheerfully sent someone outwithin 24 hours.
   
   11.  They made a lot of visits to my house because even though they had clues to what the problem was, not one of the visits produced any audible validation that the sound even existed.
   
   12.  After a few months of doing every adjustment they could possibly think of, they installed a 2nd water heater.
   
   13.  After installation, while Matt was filling out his report? the sound happened!  He actually heard it in the 2nd tank of the same brand that he has just installed 10 minutes ago.  It was a sound no one had ever heard before!  And it happened with both heaters installed in my house!  
   
   14.  Not once had they indicated that I must be crazy hearing a sound that didn?t seem to exist!
   
   15.  Their rep took a new interest now that he actually heard it with the 2nd of the same brand.
   
   16.  It felt so good now that one of them had finally heard it!
   
   17.  He figured out what triggered the sound & recorded it on his phone & brought it back to his supervisor.
   
   18.  Hoping the sound would work itself out of this new one we lived with it for a couple more months to no avail.
   
   19.  When I called them with the bad news that the noise was still as loud and obnoxious as ever, without hesitation they made an appointment, switched brands & installed a Rheam the 3rd time!  (no extra charges requested for either replacement)
   
   20.  During the several months duration of this situation, my perceptions were never dismissed or ignored or brushed aside.  I was never told that since they spent time to install it I should be happy with its high performance as a heater and just deal with the noises and that things were fine the way they were.
   
   21.  The 3rd one has been the charm!  It is quietly doing its job and stand as my in house monument to Ben Franklin?s Plumbing commitment to service and being certain their clients are satisfied.
   
   22.   I had the opportunity through experience to talk to the owner & supervisor as well as ½ a dozen reps.  Each and every one of them showed nothing but concern for my well-being and making every effort to accommodate my needs.
   
   23.  The 5 months it took had nothing to do with neglect.  It was the nature of this particular mystery requiring that length of time to figure out.
   
   24.  Since they are national, I plan to connect my daughter in WA state with Ben Franklin Plumbing so I can feel secure that she is in good hands when plumbing needs arise in her home!
   
   It is impossible to speak too highly of the Benjamin Franklin Team.  My 65 year old heart is full of gratitude for working with people of such high integrity and commitment to professionalism and actually earning the money they are paid and
   standing behind their service.
   
   It opens my heart as I remember their warm hearted careful consideration & respect for me and my 73 year old husband in an era of time where kind old trusting people are preyed upon by those who are too busy to care.
   

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"Our home had a septic system that was illegally installed using cheap thin wall PVC that collapsed when the fill dirt covered the trench. Over time, the system backed up and would not drain properly. The initial plan was to replace the cheap PVC from the tank to the distribution box with SDR17, however we found the line to be over 5 feet deep, (it was a long run) which means the leach field had to be as deep or deeper.....John analyzed the existing system and decided there was no way to make it work, while at the same time meeting code. He came up with a plan to build a new system on the other side of the property where there was adequate room for a "D" box and leach lines. I was and am very impressed with John's work ethic, and that goes for the men that worked on our system - HARD workers all.......and watching Robert operate the excavator was artistry in motion. Five stars to everyone!! Larry M. in Santa Rosa"

"The repair person fixed the issue, and it was too expensive; almost $275 to replace a water supply line to a toilet. The repair took less than 30 minutes. (Because of a recent knee replacement, I was unable to do the work myself.) Good customer service, knowledgeable, and courteous."

"He did an amazing job. He took his time and did a thorough job. He was very prompt and he did a very good job. He was very professional. He explained everything to me. He offered to come back if there's any problem after the job. He was very careful. He did a followed up call for checking up my sewer."