Get matched with top faucets, fixtures and pipes repair or replacers in Marshall, MI

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

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Ryan did a really great job on everything we needed done.  He was very nice and helpful. He worked hard and came back to finish up a couple of days later what he did not have to tools to complete on day one.  We would definitely hire him again!!

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"Very nice, qualified and timely."

"They did everything we wanted quickly and at a good price. They were easy to communicate with and quick to respond."

"I went to their place of business, with pictures of the items to be done.  They gave me a quote and agreed to come out the next day.  He called and came early.  He completed the work (which has held.), but he said it took longer than anticipated and charged us an additional $20.  Two of the unions were behind a tub fixture.  After he left we noticed that he had twisted the fixture and one handle stuck out farther than the other and the tub and shower faucets were slightly crooked.  Now apparently with newer fixtures you can screw the cover at the wall on tightly and it will adjust for the problem, but this was an older fixture and those covers are loose.  We called him back and asked him to fix the problem.  He did tell us to screw it on tightly, but we informed him that was not possible with this fixture.  Then he said he couldn't verify that the fixture wasn't that way when he started so he would not fix it.  I had looked at his reviews on YELP before calling him and gave him benefit of the doubt when he said he would have resolved other customers concerns had he known, but now that seems unlikely. 
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"On Friday october 11 Aspen came out to perform a check up and tune up on my furnace. I bought the 69 coupon through Angies list. it was during this check up that I found out I had a crack in my heating element and my furnace had to be shut off. A representative came out that same day and went over the options for replacements. It turns out they had a special going on and I was able to get an extremely top of the line system I which included an Amanda system with a hepa filter, humidifier, uv light and a heat pump. So both my furnace and ac unit got replaced. They came out on Tuesday while I was at work and when I got home that evening they were finishing up.they were very professional, polite and cleaned up before they left. The unit works great and I no longer have hot or cold spots, the house is now an even temperature. They also included a comfort care plan where they come out twice a year and get your furnace ready for winter and your ac ready for summer. I definitely got my money's worth
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"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."

"The repair went great. Having done plumbing I could see the work performed was totally correct. Thanks"

"Good...the last time I had someone out is was an electrician and he replaced a ballister and tried to fix the bathroom light fixture but it was non repairable so I was given an allowance to replace it and now I have a cute light fixture all spanking new."

"Working with Rob was great! He came in and did a free estimate. All along the way my husband helped him and worked along side of him. He encouraged us to do as many thing as we could to save money in the long run. My husband did all the things he felt comfortable doing and had time to do. We started this project in the beginning of October and wrapped up mid November. The project could have been completed sooner but due to my husbands work schedule Rob worked mostly half days throughout the project. He was very flexible and honest with his time. The cost included his labor, materials he purchased and the cost to dumping the trailer twice. I would say the cost for labor alone was about $3K. As described in the detail above he helped get the demo started, complete it, framed out the area according to our design request, hung the drywall, sanded all the walls and ceilings, hung new doors and all the trim. We were very pleased with the quality of his work and recommend him for future work and plan to hire him for other projects in our home."