Get matched with top basement remodelers in Martinsville, VA

"The crew that did job waz good. Rob, Robert. The costumer service is ****. Weeks without a call back. Left multiple messages, mins after they called me. Never a call back. The procedure was not what they told me. Now I have water in basement, which I never had before. Got hung up on when I finally got to talk to a person, after service."

"We recently had our kitchen remodeled by Upgrade Remodeling, and we couldn’t be more pleased with the entire experience. From start to finish, the process was smooth, efficient, and professional. The crews that came out were incredibly hardworking, knowledgeable, and, most importantly, respectful—both toward us and our home. What really impressed us was how organized and efficient the team was. They completed the entire kitchen remodel in just 5 days, which is remarkable considering the amount of work to be done. Every step of the way, they kept the space tidy and treated our home with care, which we truly appreciated. Our new kitchen looks fantastic, and we’re so glad we chose Upgrade Remodeling. We highly recommend them to anyone looking for a reliable, skilled, and courteous remodeling team."

"It was a remarkable transformation . After waiting for years to remodel the basement. It is more than we could imagine. Thank you USA Remodel."

"I had hired these guys before with a good experience, so I gave it another shot. I know a little too much for my own good, so I had a few questions before the job was done regarding supplies that I needed. I wanted to buy my own materials because I'm nuts. They had no problem with this and told me exactly what kind of wire to buy via text message. Mike was sent over and I explained everything. He needed to fish a lot of wire down under the kitchen floor to the laundry room and then under the finished basement ceiling about 25 feet to the breaker. This guy can fish wire like a boss. He only had to cut 2 holes in my ceiling. I think I'm just going to cover them with access panels for the next time wire needs to be run to the breaker. I like Murphy because everything is easy. I can just book a block of time with fairly transparent pricing and they come by and knock it out. And - they don't give you any problems about having your own materials so an intermediate DIY'er like me can get some specific stuff."

"Ferguson Home Improvements did a fantastic job.  All the work that needed to get done, was finished beyond my expectations.  The workers were very friendly.  The job took a little longer that expected, but Ferguson Home Improvements were not at fault, the weather played a major factor with the deck stain and door installation.  At the time the work was getting done, we received a lot of rain and storms.  All in all, I would highly recommend Ferguson Home Improvements. 
"

Family owned. We are willing to work whatever hours to get the job done on time and to the satisfaction of our customers.

"We are very pleased with Sky Home Improvements/Ben Meffley's work and communication.  The work was done at a rental home so we really appreciate Ben's great communication and keeping us updated.  Ben sent before and after pictures.  There were a couple of things that Ben noticed on the roof that would become problems in the future.  He called explained the situation and sent pictures.  He was very straight forward and honest and sent pictures of the items he noticed.  It was nice to be able to see (from the pictures) what needed to be done for ourselves.  In the future if there is anymore work that needs to be done we would definitely call Sky Home Improvements.
"

"Steven did an awesome job on our basement. He was very professional, flexible, and most importantly his work was quality for a fair price. I would recommend Townside to a friend without hesitation."

"I started the remodel myself and made a mess of a few things but Cougar Development Corp was able to repair my mistakes and give us a finished product that we can be happy to have our guests use. The vanity and shelving look amazing and the trim work done throughout is fantastic. At the end of the project I even requested caulking throughout to prepare for the paint due to my lack of equipment and they did it quickly and perfectly.
"

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

"