Get matched with top alarm or security system repairers in Mary-Alice, KY

"Better be safe than sorry! Couple weeks ago we realized that we were pressing our luck by not having any type of alarm or security automation system. Used Alarm Protection Group to get a standard system that sends us alerts if the doors open and we can turn lights on from our phones when we aren’t home."

"The alarm security system in our condo needed to be upgraded. Ryan L, who we worked with on the project was fantastic all-around and COVID safe. Strongly encourage everyone to reach-out to Protect Your Home; the ADT Authorized Premier Provider."

"Jon was prompt on returning my call, on time and knowledgeable concerning the repair of my central vac. He did a great job and I definitely plan on calling him again if needed."

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"Frontpoint's customer service is excellent in my experience. I've rarely had any kind of a hold time when calling them, and their US-based call center staff are friendly and polite. Occasionally, slight oddball issues led to me needing to make more than one call to resolve an issue, but they worked with me to resolve problems as necessary. The system was fairly simple to set up, but not quite as intuitive and easy as they seem to think - I had a few problems that couldn't be solved until they shipped me additional adhesive. I also received two faulty sensors in my original purchase. Frontpoint was helpful and pleasant in resolving those issues, and even overnighted a box of replacement supplies to me to eventually resolve the problem, but of course I would prefer not to have had to deal with this at all. The service calls quickly when an alarm is triggered, and leads me to feel more secure. Thankfully, I haven't had any break-ins or other actual emergencies since installing the system. Frontpoint is fairly future-ready: I have a camera feed I can view online on their website or mobile app, and I have my wifi thermostat hooked up so that I can use one app to control my cameras, security system, and HVAC system. I recently received a Google Home as a gift, and I do wish that Frontpoint integrated more easily into that - but none of their competitors seem to do so, either. Overall, I'm satisfied with my purchase and agreement. Frontpoint hits just about at the sweet spot between total DIY (purchase your own cameras and alarms and monitor them yourselves) and paying someone for a service (ADT, etc.). I'd love if it was a little cheaper, but it doesn't seem unfair."

"Nick, the service rep. was very efficient and knew exactly what was wrong and had it repaired within 30 minutes. very professional and friendly."

AIO provides computer support services for all PC platforms including Apple OSX/iOS, Microsoft Windows, and Google Android devices. \n\nWe are the only company on Angi.com with a BBB A+ rating providing nation-wide IT support on-site/remote services from over 1500 locations. You can call us directly at 832-402-1335, option 1 for sales, to be connected to a sales engineer if you need immediate help. You can also visit our website at https://aiosupport.net. We look forward to helping you!

"Protect America Alarm Systems are wireless home security systems that are so advanced and yet uncomplicated that the consumer can install all components to the system themselves. Tech support is provided which makes installation easy and very user friendly. The system is monitored and response to alarm signal is quick and nearly immediate. ( I accidentally set it off a couple times having forgotten that it was set when we left home). I've had a couple different systems in my homes over the years which were "professionally" installed; one was wired the other wireless. I install this myself with the help of tech support, I'm 65years old in good health but of course not as agile as I was a few years ago, but this system was a piece of cake for me to install. Every access to my home has been covered as well as some interior sensors. All of which have functioned flawlessly from day one!
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I responded to an ad for a $99 ADT alarm installation and ended up buying a $1900 system. My monthly monitoring fee doubled to $56 a month. It does include smoke and fire monitoring which the previous system didn't. System was installed on time. But I now have a re-occurring fault with the front door sensor. This coming Thursday will be the 5th time Protect Your Home will be attempting to fix the same problem. I called ADT to get a billing adjustment, and they told me I have to call back after the service call to request an adjustment. Strange, but even I (at 70-years old) can get to the alarm history and see the number of faults that have occurred over the past 8-10 weeks.

After foolishly signing a 2-year contract, I found all of the alarm equipment could be purchased at Radio Shack for 1/3 to 1/2 the price ADT charges. It appears the alarm companies are primarily interested in selling alarm systems and monitoring contracts; all of the actual monitoring is done by computer.

The service calls are easy to make and the response time is pretty good, but I'm tired of getting service for the same problem with no relief from ADT.

My advice is to shop around for alarm systems, especially for the monitoring contracts. Beware of the fine print that automatically renews your contract unless you proactively cancel during the last month.

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"I have been with them for a long time, but I do not like the trend that I am seeing. Their coverage is starting to be less and less. They are quick, and they will respond. The quality of what they do is good, just getting them to do it is the problem. Its more out of pocket than it use to be. I didn't like last time, I had a repair done on an air conditioner. The out of pocket was much as when I had the entire air conditioner replace. I asked how much did they pay the contractor. I asked if I paid them, and they didn't. That set me off. That is how I felt. I can't confirm it, and it gave me a feeling there was something shady going on. It was them or their contractor's that didn't do something by board. What I am hearing around no one is any better."