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"Overall we had a great experience with American Kitchen Concepts. We purchased an eighteen year old home that needed a little updating, particularly in the kitchen. We also wanted to continue the existing oak wood floors from the other rooms into the kitchen and family room (open kitchen concept). We decided the extensive flooring project should be done before moving in, so as soon as our offer was accepted and the home inspection was scheduled I contacted several companies that specialized in kitchen renovations to come out and give us a quote during the home inspection. Many of the contractors weren’t will to come out without us actually owning the home yet, but Dan Millard with American Kitchen Concepts was willing to meet with us. Dan was prompt and very accommodating during the home inspection. He was also easy going about the few other competitors that came out to give us similar quotes at the same time. What I enjoyed most about Dan in comparison to the other contractors was that he seemed trustworthy and willing to work with our budget to help us get what we wanted but could also afford. After we signed the contract with Dan he was great about assisting us with selecting our kitchen design. He wasn’t pushy or overbearing. He was helpful and gave suggestions when needed. The project did cost more than we originally expected, but this mostly due to the refinishing of the existing wood floors in the entire main level of the house so that the new wood floors in the family room and kitchen would match. And as far as timeline, the project stayed mostly on schedule. We had a one week delay at the start, but the project was completed before our official move in date. I’ve heard that delays with renovation projects are common, and that one week was minor compared to others experiences. I do think that our renovation was probably simpler than most. We didn’t reconfigure anything. Basically American Kitchen Concepts took out the outdated aspects of the kitchen and replaced them with a newer, updated look. Our renovation didn’t require moving any walls, or switching the plumbing around, or anything as complicated as that. We did have some changes to the electrical, but nothing too major. When I look at our new kitchen design I am really happy with the final product. Dan took the ideas that I suggested and made it a reality for us. We are more than satisfied with our kitchen remodel, and would recommend American Kitchen Concepts to others."

"Work:   The owner is very professional and informative.  Quality is good.  No complains there.
Price:  The owner is a talker!!!  he tells you how difficult everything is in order to charge you more.  I paid $1375 for what it turns out to be only about 2 hours of work!  He charged me $675 for labor ONLY of installing sink and faucet, that is a ripe off!  BE WARE of the jacked up price he is given you!!  My sink was a drop in sink, with simple installation, and home depot installed my faucet for $100 service call before, so it is definitely not worth $675 just for labor to install those two items.  
WAY OVERPRICED!
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"The job went very smoothly. Todd came by on a Friday and swapped out the hardware. Rico came on Saturday and re-glazed the tub. It looked great. About 10 days later, there was a definite problem with some of the caulking around the tub. Todd came out the same day I called and re-caulked the problem area. Dealing with Charlie over the phone was a pleasure. I would highly recommend this company, and will definitely do business with them again."

"First off, John is amazing.  He'd been out to my house a year before to help with this bathtub.
This time, after calling him, he showed up within an hour.  He thought the problem might be the tub drain and suggested replacing it - a simple and non-invasive repair.  He admitted it might be something harder, such as the tub trap, but that would involve cutting a hole in the downstairs ceiling to reach the pipes.  He wanted to avoid that, and so I agreed to start with replacing the accessible drain components.  He sent one of his guys out the next night, working around my family's crazy work schedule.  The drain was replaced and tested, but later that night it started leaking again.  I called John and he apologized and committed to coming back out the next night, saying he would likely have to cut into the ceiling for the repair.
True to his word, he came right out the next night.  He cut two small holes in the ceiling, quickly identified the problem, and fixed the pipes.  We talked about repairing the ceiling, and since I prefer to do that kind of work myself, he walked me through EXACTLY what type of materials I need and EXACTLY how to do the repair.  I plan on getting that done this weekend.
I cannot sing this man's praises enough.  I've never worked with any repair person / contractor who is so nice, understanding, and communicative about the work.  I would recommend this company to anyone who needs plumbing work.  I keep his card handy just in case something comes up, because I know he will respond promptly and offer high quality service.  Thanks again John!!
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"James did multiple jobs for me after diagnosing the actual problem. Correcting the issue required james to replace part of an old pipe which could only be accessed through a ceiling. James not only fixed the plumbing issue, he completed the carpentry work and repaired the ceiling. He also replaced my shower floor and the tiles surrounding it. James also replaced faucets on my utility sink. James is exceptionally knowledgeable, professional, and a master of his craft. I highly recommend hiring him for your plumbing needs and wants."

"Mr. Fama had not remembered or written down the appointment time and so came to my house before I got home. Once that was straightened out, he worked very hard to remove my old stubborn faucet and installed my new one. He made sure that it was installed correctly and there were no leaks."

"The experience was great! Our salesperson was professional and prompt. The experience in the showroom was smooth and easy. We hit one snag after installation, but they came right back and repaired it."

"Excellent. Steve came to the house and quickly diagnosed the problem and advised he could fix it by drilling into and then clearing the air vent pipe running through the attic. We also replaced the toilet. Everything works fine now."

"I contact Jiffy because of their great reviews to have my sink unclogged. Danny Rose was the technician that came as agreed after 10 am. He was very knowledgeable and very patient with me. I am a new home owner and asked several question regarding preventive maintenance for pipe line. He unclogged my kitchen sink and cleaned up after himself (leaving no mess in my kitchen). Thanks Danny for being polite and professional."

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Dean and Oscar are phenomenal! 
As a first time home owner who knows nothing about plumbing, finding a plumber is pretty scary - especially when you need one shortly after having hired a big chain plumber that left you broke and very dissatisfied.

I originally contacted Dean because I had a small leak in the basement and needed him to troubleshoot my Dishwasher.

During our first conversation he asked if I could send pictures of the leak and from under the kitchen sink to get a better idea of what was going on. Right away he noticed my sink did not have a p-trap (which the previous plumber I dealt with failed to notice). Once he determined what needed to be done (replace hose bib, install a p-trap and look at DW) we scheduled an appointment. Due to my work hours, I had to schedule him to perform most of the work while I was gone, and though I was very hesitant about leaving a stranger in my home alone; those worries quickly dissolved after our first meet. 

Things worked out so well the first time that I had them come back to move, re-pipe and hook up my tub, washer and gas dryer! I will also contact them to replace my sewage line sooner than later. They?ve been courteous, professional, neat, worked with my scheduled and have done an amazing job. I don?t feel like I?m getting ripped off and Dean takes the time to not only explain things, but to teach you how to prevent any issues in the future.

I wish I?d found them sooner!

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