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"Excellent, clean and neat installation."

"Chris, the owner, was very knowledgeable about the type of furnace we needed, as well as could afford. He knew how big it should be for the size of the house. We have been using it this winter and even in the coldest period, it kept the temperature perfect. Chris did the install in minimal time and with professionalism. He even put in a flap, so that if we wanted to use our wood furnace it would close off the gas furnace flu, so the electronics would not overheat. We were very comfortable with him in our home."

Hello, I’m Moses. I’m proud to be part of a dedicated and skilled team that truly understands the importance of keeping your home comfortable and safe. We specialize in plumbing, HVAC, and electrical services, and we’re here for you around the clock. Whether it’s a leak, a sewer backup, or an HVAC emergency, you can count on us to respond quickly with care and expertise.\n\nWe recognize that unexpected issues can be stressful, and we strive to alleviate that burden by offering competitive prices because we value your hard-earned money. Our goal is to provide you with not just solutions but also peace of mind. Don’t hesitate to reach out to us; we’re committed to delivering outstanding customer service and high-quality work that you can trust.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

With over 20 years experience in HVAC service, installation, engineering and layout, we strive to bring the most affordable top notch service and workmanship around. \nWe treat every home like our own and want to bring the best possible options for comfort and efficiency. Our low rates are a $50 diagnosis fee, $25 every 15 minutes and if I leave for a part, the clock stops and resumes when I return. Estimates are free. We have annual clean and checks as low as $49 and annual service policies available loaded with services and discounts. Call for an additional information and as always Thank you for your time. \n

"The sales part was a bit catchy. I was originally quoted a much higher rate, but after sharing a similar product and installation at a lower price, the gentleman from Summers called back and offer us a price with in $100 of the other quote and quicker service.
Installation was okay. The installers did not check to ensure the floor drain in our basement worked (it didn't) and created a large puddle in the basement, since our basement is not finished, it was not a big deal, but a little messy. A few hours after installation I turned on our bathroom sink and heard a loud "pop" from the basement. One of the welds on the piping had burst. Fortunately, my husband was able to turn off the water, to keep from flooding the basement. It took them a few hours before they were available to come out and fix the problem.
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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"I hired Thomas for a furnace tune up and to replace my filter because I couldn't figure out where it was in my unit. He showed up on time, didn't make me feel stupid for not knowing how to replace the filter, popped a new one in, tuned up and cleaned my unit and suggested some other routine maintenance that was overdue without pressuring me to do it now. Ultimately, I decided to have him clean my a/c coils while he was here since he had a little time before his next appointment. He showed up on time and called when he was on his way. I felt that his pricing was fair and he was knowledgeable. He was even really sweet to my dogs. I will hire him in the future to clean my ducts for sure, and felt really comfortable with him in my home."

"They came and explained what I needed. Gave me options and recommendations. Very fair priced. Will be using them for ac this summer."

"Did leave me a list of things the chimney needed, around $1000 worth. When I called another company to do the cap, I did not mention what was needed, and that installer said everything was fine. I don't know if Fireplace Doctor was extra vigilant or if they were looking for work. Overall, what I had them do was done timely and at the agreed price.
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