
Serving McMinnville, TN and surrounding areas
Approved (Corporate)
Super Service Award Winner
In business since 2000
Free estimates
Warranties offered
"This is an update to the review below: I was contacted by AFS Chattanooga after writing this review. They were very understanding of our concerns and we came to an agreement that satisfied both of us. My only other comment is that you need to understand that they do not do cosmetic repairs and they will do the best they can to get the problem solved. We contracted with AFS Chattanooga to level part of our driveway and the steps outside of our garage. We are not happy with the final product. The salesman told us they would be able to do what we requested. We also had them seal the cracks in the driveway. At the time, we asked if they could make it blend in with the driveway. We were told they could not match it, but gave us the impression that it would blend and not be too noticeable. They came to do the work on September 11, 2024. They were unable to get the garage step leveled. I was told by Paris the foreman, they do not guarantee that they will be able to make it level, but they would only try. Not the answer I was expecting. If he thought it was not going to work, he never should have attempted to lift it. I now have a broken door sill that needs to be replaced. The driveway was done, as best they could ;. It looks much better from the leveling perspective. However, the sealant they put down is not even close to blending. It is gray and our driveway has a pebble stone finish which is more brown. I said that it was not acceptable, and Paris told me that AFS does not do cosmetic work. Not what I wanted to hear after the salesman said they would do the best they could and gave us the impression it may not match perfectly but would be close and blend.. Now my driveway looks terrible with gray stripes where the cracks were filled. This was not an inexpensive project and we are woefully disappointed. We lodged our concern immediately on September 12, 2024, with the company and was told, that it was just the way it is. We were told that our complaint would be brought up with management and we have heard nothing since. It has been one week to the day since the work was done. We want our money refunded for the back step since they accomplished nothing more than breaking the sill and would like some restitution for the mess with the sealant."





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