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"R&B are great! They were able to come out and see the job and give me a price. They came back a week or so later and knocked it out in under 2 hours."

"Contractor Recommendation: Norfolk County Heating & Cooling Our 1895 refurbished Victorian's 3rd-floor mini split unit needed repair. Leaking lines were replaced. A chemical reaction between the copper line and wrapped insulation caused pinhole leaks in the line set. Manufacturers recalled that the warranty had expired and the unit was cooling poorly. Four contractors were contacted for estimates. Owner Patrick and project supervisor Renato excelled. They quickly listened and explained the problem, process challenges, and possible solutions. The price given was accurate and a fraction of the others I received. That worried me until it became clear the other contractors had quoted outrageous pricesâ either their company was understaffed and didn't want the small project or thought the customer was ignorant. The other contractors pressured us to upgrade from line replacement to system overhaul. One refused to provide an itemized breakdown of the FIVE times Norfolk H&C estimate but continued contacting me to finalize the sale without changing the price or explanation. Renato visited the day before the appointment to take additional photographs and check his materials. On replacement/installation day, Renato and his assistant were punctual and polite, knocked and asked permission before entering the property, and were great to our small dog. They avoided disturbing a newly planted lawn and cleaned the house and area. Renato showed me the finished project, how he installed it, what he replaced, and its system testing. I highly recommend Norfolk County Heating & Cooling for any HVAC projectâ one of our most remarkable home contracting experiences."

"He reattached the air condition hose to the vent but never came back with the part he said I needed and would not return my calls. He never finished the job. I hired someone else to complete his work. Beware."

"Shawn Thompson did a great job diagnosing our AC issue and repairing it promptly. He is an above-and-beyond the call of duty kind of guy who came out after hours to help us out during a heat wave. I couldnâ t recommend him more highly."

"Very professional and very good work, super recommended!!"

"Giovanni Colon was extremely competent, informed and well spoken. I would definitely recommend him."

"I can’t recommend Brian enough! He’s not just a plumber—he’s a one-man army who can handle plumbing, electrical work, heating, air conditioning, carpentry, and pretty much anything you throw at him. His workmanship is top-notch, and he’s incredibly reliable, knowledgeable, and professional. On top of all that, he’s super easygoing when it comes to pricing—very fair and transparent, which is rare to find these days. If you’re looking for someone who can do it all and do it well, he’s your guy!"

"Timely done and great service"

"My central AC unit has been broken for several years. intermittently working during hot summers. I've had several HVAC companies come to diagnose and all of them told me different things: replace the whole system, new lines, etc. potentially costing tens of thousands of dollars. So I decided to troubleshoot by myself and pinpointed the issue: the filter dryer needed to be replaced. No company wanted to do this small job. I called Emerald HVAC and told them about my issue, they sent in José, who diagnosed the issue to be what I said. He replaced the filter dryer and the AC unit works perfectly now after several years! In short, Emerald HVAC will be my first choice for any HVAC work in the future. They are honest, professional, and reasonably priced. I recommend them without reservation!"

"Prompt, affordable and great customer service. Will use them exclusively going forward. Zero hesitation in recommending Ben and his team. Theyâ re great at what they do and a pleasure to work with."