Get matched with top walk in tub installers and replacers in Medway, MA

"Lou did a great job! I look forward to him working on this house for years to come. "

"We were looking to renovate just the shower section of a custom bathroom that was done 16 years ago. We went to the Bay State Bath showroom, as like so many others, we saw all the commercials, so we wanted to check them out. We actually met Jennifer Bylo while there, and we arranged for a home visit by Mike Doucie. Mike was excellent and professional, and friendly in his approach with us, and listened to our thoughts and provided many suggestions. He drafted a proposal and a layout for us. We then went back up to the showroom to really examine the products. We were sold. The team that arrived were super friendly, efficient, professional and easy to have in the house. We couldn't be more pleased with the finished product, and are so happy with the way the new shower features blend in with the existing flooring and cabinetry. Five stars to the entire team, from start to finish!"

"I signed a contract on the first week of June to have PIC Home ?Pros? remodel 3 bathrooms. They stayed for a week in the middle of September, and stopped coming, leaving a vanity in one bathroom, and a shower door in another bathroom completely uninstalled. On the last day here, I was told shower door still has not been manufactured yet, but would take a couple of weeks. They told me that it would cost $150 to have them come back to finish installation, even though contract was for them to complete the work. They ignored my emails to them, so after waiting for 3 weeks and receiving response to my email, I called them, and was told that the shower door is not ready, and even though it?s been 4 months since it was supposed to be ordered, there is still no ETA. I asked that they come back to install the vanity, since we still have no sink in one bathroom. I was told that would cost another $650 to come back and install it. They will work until they are paid in full, then abandon you. "

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"If you are in search of a company that does exceptional work and has a high quality of customer service.. look no further as these guys are true professionals!!!"

"Extremely satisfied with project from start to finish. In my opinion communication is always the key to all successful projects, DS General Services excelled in this area. All calls and questions were returned and addressed in a prompt response. Wellington DaSilva and his team were courteous, clean and professional. My wife and I are extremely happy with our new walk in shower and will definitely reach out to DS General Services for any future projects."

"They did a great job. They were able to use a small pump to pump the waste water out before replacing the broken pump. The other company wanted us to pay for a pump truck costing $600 before giving the estimate."

"Working with John and his team was an absolute pleasure. I truly can't speak highly enough of their professionalism and dedication. Kim’s communication about John and the rest of the team was also outstanding—clear, timely, and helpful throughout. John stood out for his flexibility and responsiveness, always ready to answer questions or consider suggestions. Fortunately, our project only encountered a few minor curveballs, all of which were handled smoothly and confidently. What impressed me most was John’s pride in his work. One day, he noticed a small detail that most wouldn’t have caught—but it bothered him enough to rebuild it until it was perfect. That kind of care and commitment is exactly what you want in someone working on your home."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."