Get matched with top water heater repair or service pros in Medway, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"We have been using them to maintain our AC for a couple of years, and they are always extremely professional, thorough, and honest. We started having major problems with our unit last summer, and they determined that we needed a major repair to our outdoor AC unit. We were dreading the potential cost, but they were able to do the job, and do it extremely well, for much less than we anticipated. I would highly recommend their services!"

"Brandon did an excellent job on our water heater and whole house filters. He even identified issues that weren't related to his work and helped us fix them."

"Excellent work replacing a water heater and related pluming - they use professional grade water heaters and do an excellent Job. Michael is a top notch friendly guy who offered great work at a fair price. He was accessible by phone or text when I needed him, got back to me ASAP and did the job in a more than timely manor. Highly recommended."

"Had mike and zach out to replace my gas water heater. They were on time, professional, and courteous of my home. They even wear shoe covers and use drop mats to make sure the floors dont get dirty! Excellent customer service at a reasonable price"

"I am a long time customer who pays Rodenheiser a monthly fee which covers annual maintenance and some priority in the event of any necessary repair required. I had an a/c compressor failure. I had to wait 3 weeks to have a technician visit and tell me that the unit’s motor was dead and the compressor needed replacement. Then, after ordering a new compressor, which was available within 3-4 days I was scheduled for an installation 3+ weeks later. I had to complain strenuously and threaten to cancel the order to get the installation moved forward to within 10 days. Apparently being a long time customer and paying a monthly fee for better service means absolutely nothing. The installation went well. Not sure about future relationship."

"They installed a new hot water heater for me back in March. Nine months later, a part failed. Although the water heater was under warranty, Burke told me I would have to pay the labor but the manufacturer would reimburse me. The manufacturer refused and Burke Plumbing and Heating stepped and reimbursed the labor fee of $250.00! They are awesome and I would highly recommend them to anyone!"

"Ray I wanted to let you know what a great experience I had with the Heater Install on Esther Street in Worcester, MA Your team showed up on time and were very polite and very diligent! They started by protecting the floors and carpets by laying down blankets. Several times they needed to review things with me and each and every time they were polite and very professional! They worked hard and even though I had to open up the wall so they could chase a pipe they continued to work on the retrofitting the gas portion of the project while I cut into the wall. After the was chase was cut into they ran the pipe and all was good. They even finished early having to wait for the plumbing inspector to arrive. I wish I could find contractors of your caliber in all the trades I deal with! Landry Mechanical is always my first choice from now on! Thank you Bob"