Get matched with top water heater repair or service pros in Melrose, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"Installed new boiler and water tank and work was satisfying and service was good and prompt. Very knowledgeable professional and get it done in just one day. I would recommend other if they need to repair/upgrade their heating system"

"Rob had recently replaced my kitchen and bathroom faucets and I called him to see if he could now replace my gas water heater. I was happily surprised when he said he’d be out within a couple of days and I was REALLY pleased with his estimate. For both jobs, Rob showed up when he said would and was both fast and efficient. He’s a great guy - dependable, reasonable, professional and focused on providing good service to his customers. Rob is my “go to” plumber from now on!"

"Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff."

"We have been using them to maintain our AC for a couple of years, and they are always extremely professional, thorough, and honest. We started having major problems with our unit last summer, and they determined that we needed a major repair to our outdoor AC unit. We were dreading the potential cost, but they were able to do the job, and do it extremely well, for much less than we anticipated. I would highly recommend their services!"

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."

"Professional, Courteous, and Efficient. Excellent customer service at an affordable price. Highly recommend!"

"Have used Scott a few times already. Great service. Needed a shower valve replaced. Used him to install a new under the cabinet kick plate heater. Also needed some old cast iron radiators disconnected and the feeds and returns disconnected when we switched over to a new system. Highly recommend "