Get matched with top water heater repair or service pros in Melrose, MA

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"We had a great experience the guys know exactly how to take care of any plumbing heating system you might have. I would highly recommend them to anyone that needs there expertise. They do awesome work."

"Top notch; this will be my â go to â plumbing and heating service from now on... best Iâ ve seen in years !"

"I was very happy with the quick response I got. Within a few minutes of submitting a request for service, Jeff called. He was professional and accommodating. Our water heater broke and needed to be fixed before going away for the weekend. He was at my house the next morning and replaced the water heater in a few hours. J. Griffin employees are nice, respectful and explained what they did. I would highly recommend J. Griffin."

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Exceptionally well. Rob was responsive, professional and did everything we could expect. The job required removing the old boiler system and hot water tank and relocating the new system to an entirely different area of the basement, which meant there would be significant repiping and rewiring."

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"The system was replaced very quickly and efficiently. Andy the service engineer answered all of my questions and helped me with rebates from Mass Save as well. The installation team came right on time and were done when expected and left no trace behind except for a newly installed furnace. The furnace is a Lennox and it performs very well"

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."